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Advance Auto Parts

3.0

About this business

Location details

3012 Sands Dr, Greensboro, NC, 27405, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
3.09 reviews
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Fatimah Quyyum's profile image
Fatimah Quyyum 
a week ago

Came to this auto advanced store to purchase a battery and to have it installed the lady that helped me seem nice but the moment she had to know to put in the battery, she became extremely lazy and did not want to put my battery in telling me that there was a fuse issue and I have to go somewhere to pay to have them change my battery, which was bull crap after speaking to my brother who’s a mechanic and speaking to the original auto store that I was sent from the lady called this particular store and fussed her out as to why... read more

Bailey Michels's profile image
Bailey Michels 
a week ago

Amazing customer service tonight from Josh and Mark. Both were very kind and really helped us out in a stressful time. Thank you!!! 

Charles T Montgomery's profile image
Charles T Montgomery 
4 weeks ago

This was the worst interaction I have ever received at this store due to a service rep/associated named Mark. This guy "THINKS" he knows EVERYTHING about batteries that I purchased from Advance a year ago but didn't know they were 6 volt and didn't know how to test them. Thank goodness for Josh who came to my rescue and was able to help with the transaction. Mark on the other hand was very obnoxious and rude and definitely doesn't need to be dealing with the public. You received a 1 star because of your employee not the stor... read more

Jayna Rhue's profile image
Jayna Rhue 
a month ago

This is the best Advance ever. I’m not picky, but small things matter to me. I came in a few days ago and was automatically greeted. Some places the employees just look at you, but not here. That was the first thing. The manager Kat was very pleasant while she was helping a customer at the counter. I could hear their conversation as I was looking down the aisle for a part. When I got to the counter I was just happy to have a friendly and genuine conversation with her. She has a great personality and a wonderful staff. It’s n... read more

Derrick Franks's profile image
Derrick Franks 
2 months ago

Customer service has given way to the dollar sign. Went in for transmission fluid and made that known but wanted a paper towel or piece of tissue to wipe off my dip stick. Older bearded man said they didn't have it but wanted to sell me some they had on the shelf when I know for sure that they at least have a bathroom. Told him I would use my hand as I checked the price of the Valvoline Dex VI....$15.99. Immediately looked online and saw that the Walmart...in the same complex...had the exact same Valvoline Dex VI for $7.97. ... read more

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 3 star rating with 9 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is open now. It will close at 9:00 p.m. 

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