Adult Emergency Department: Stanford Hospital Marc and Laura Andreessen Adult Emergency Department

Pramila Giri 

on Google

a week ago

My experience with Hung Wen Sun, PA-C, MMS, at Stanford Adult Emergency Department was extremely disappointing and disturbing. During a time when I was in a vulnerable medical condition, his behavior was rude, aggressive, and completely lacking empathy. He raised his voice, spoke in a threatening tone, and showed no basic respect or compassion toward me as a patient. An emergency department is a place where patients come for care, reassurance, and support, not to be yelled at or intimidated. His attitude and manner made me f... read more

Caddy Shack Express 

on Google

a week ago

I accompanied Pramila to the Stanford Adult Emergency Department yesterday, and my experience with Hung Wen Sun, PA-C, MMS was extremely disappointing and concerning. His behavior was aggressive, disrespectful, and lacked basic professionalism and empathy. Instead of calmly listening, he raised his voice and spoke in an intimidating and dismissive manner toward both of us during a very sensitive time. What was especially inappropriate was that he insisted on taking my phone to check the specialist appointment date himself, e... read more

Vijay Viswanathan 

on Google

2 weeks ago

The best. reasonable wait time and the nurses and doctors were all great. 

Hafsa Sarwar 

on Google

2 weeks ago

Dear friends, Very disappointing experience at Stanford ER. Triage took about 25 minutes, and the EKG was not performed using proper technique. As a certified EKG technician and medical assistant working in urgent care, I’m familiar with appropriate standards of care, and this did not meet them. The billing was even more concerning — $1,800 for a standard EKG and $1,800 for a Zio monitor. For comparison, I had a Zio monitor placed through my PCP six months ago and my insurance was billed around $150–$200. After insurance, I’... read more

Jia Jiang 

on Google

a month ago

Stanford ER is the worst ER we’ve ever experienced. It is an affront of the Stanford brand. Because of our kid’s condition, we’ve been to numerous ERs in multiple states. Nothing compares the disorganization, callousness and disregard to human decency at Stanford. In other ERs, you are treated like a suffering patient. At Stanford, you are treated as an ill cattle. You are often required to wait for hours, regardless of your pain. But worst yet, none of the nurses would give you an ounce of care and empathy. Once you are ins... read more