This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ADT Solar
- Consumer Services
- San Antonio, TX
About this business
ADT is one of the leading providers of rooftop solar in Texas. We custom design, install and maintain solar panels on residential and commercial properties. Every ADT Solar energy system is backed by some of the strongest warranties and guarantees in the solar industry. Solar Power World Magazine ranked ADT Solar, formerly known as Sunpro Solar, #2 for Top Residential Solar Installer in the United States in 2021, making us the top residential solar installer in the state of Texas. Looking to install solar panels in your home... read more
Location details
17245 Jones Maltsberger Rd, San Antonio, TX, 78247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I filed a claim with ADT Solar for damage their installers did on my brand new metal roof in September 2023. They made deep scratches in 6 of the metal panels and damaged one of the vents on the roof. They have pictures and an itemized cost of materials and labor for repairs. I have called them several times, and left messages with customer service to inquire when they're going to take care of the damages. You think after almost 5 months, this would have been taken care of. Nobody calls back. Nobody cares! I am so frustrated... read more
I had major leaking problem after installed the panels. I put a work order still no response! Customer service is bad with this company
So apparently ADT Solar has bought out Solar Pro with whom I had my original agreement. Not only they didn't notify me about this change but they are not honoring the agreement Solar Pro made with me and do not keep the promises that were made upon my signing the contract. The customer service at ADT Solar is extremely slow and half of them have attitude. 2 of my 16 panels quit working, the company "contacted" one of their contractors to come and fix it and said "wait for the call from them to schedule your repair/installati... read more
My breaker outside popped and it sparked Friday night 11/24/23 at 11pm. My daughter called our electric company but since this was the third time in two weeks they said it was customer equipment problem and did not send anyone. We called again Saturday morning at 6am and because the technician that came out the first time it happened he told me to call them back, so when my daughter told the representative that she sent someone out. That technician came and told me that they only deal with the meters and not the breaker box.... read more
Really regret going with ADT, after installing the panels and turning them on they haven’t worked some micro inverters issue . Talked to my project manager Morgan Morris (not helpful at all) send me to customer service which told me it could take up to a week to get assigned a technician. DO YOUR SELF A FAVOR AND GO WITH A SMALL RELIABLE COMPANY. This people have a huge pool of customers for a little handful of employees. Very disappointed. I’m about to start to pay my loan and I’m still paying my electricity bill.
Frequently asked questions about ADT Solar
How is ADT Solar rated?
ADT Solar has a 4.1 star rating with 254 reviews.
When is ADT Solar open?
ADT Solar is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com