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ADT Security Services, LLC.
- Security Systems
- Austin, TX
About this business
Location details
1817 W Braker Ln, Ste 400, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their job isn’t to provide good customer service. Their job is to keep your money. Just like any other corporation. You’re better off buying your own camera that has plans on their app. Find another security service. The customer service people lie to you. I was told I would receive a credit on equipment that was taken from me. They said they escalated and got approval to give me a credit or return the equipment. I didn’t have a need for the equipment since I was paying a for new equipment so I accepted the credit. I called ... read more
HORRIBLE. Absolutely horrible. Keep hanging up on us for telling them we no longer need their services and filed a 2 year plan and they say we filed for 5 wont show us proof of our “contract” and keep hanging up. Ridiculous.
I called ADT Security today because I am looking at switching from my current security provider. Our current system has not worked properly since day one, and we have been extremely unhappy with the service. When I spoke with the representative, I explained upfront that I was still under contract with my current provider but that I already knew the cancellation cost and had no problem paying it because we wanted to move forward with a better system. She took all of my information, went through the conversation with me, and t... read more
Worst experience over the past several years. We decided to give ADT a second chance after having had so much trouble with our first set up. Now the second set up has gotten EVEN WORSE. our doorbell "won't work" with this type of system when you can tell the techs are just being lazy and tired overworked. I got them to come out and they finally set it up to work with my doorbell. However I guess it pulls the power from the doorbell and drains the battery from the stupid Google nest system. ABSOLUTELY HATE that we had to chan... read more
Frequently asked questions about ADT Security Services, LLC.
How is ADT Security Services, LLC. rated?
ADT Security Services, LLC. has a 2.6 star rating with 181 reviews.
When is ADT Security Services, LLC. open?
ADT Security Services, LLC. is closed now. It will open tomorrow at 9:00 a.m.
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