ADT Security Services, LLC.

Rena Serieux 

on Google

2 months ago

DO NOT SIGN THAT CONTRACT. I made the mistake of getting into a 5 year contract with ADT and I thought that if I ever had to terminate early I would just be on the hook for the equipment cost (which was fine by me), but lo and behold they have a clause that says if I terminate early I am responsible to pay out the remainder of the 5 years, which is CRAZY. So now I’m moving, renting, likely will only be where I am for a year and I still have 2 years left on this damn contact. If I were going to consider ADT again I won’t now ... read more

vasu gupta 

on Google

2 months ago

This is a scam at this point. The equipment is dead if I cancel the subscription and they enrolled my account to auto renew on an address I didn't live at and they kept sending the bills to the address I no longer own and now they have collections agent after me. What a waste of a company. 

Laura Branch 

on Google

3 months ago

Office was closed/locked with no sign as to when they would return during posted business hours. 

Hannah Johnson 

on Google

3 months ago

Legit every piece of hardware broke down within 6 months before we even finished the contract. Said it would be hundreds of dollars to fix. Years on the phone, 0 help, just go get the hardware from Costco and install it yourself and save yourself the money and annoyance 

Benjamin Aleman 

on Google

5 months ago

Extremely Disappointed After a Year of Frustration: We’ve been ADT customers for over a year, and unfortunately, our experience has been nothing short of a nightmare. Despite having our router just a few feet away from their devices, we've had constant issues with connectivity across multiple components: cameras, door lock, garage door, and thermostat. Our door lock broke early on, and when we called for help, no one over the phone could provide a solution. We had to figure it out and fix it ourselves. Later, all our connect... read more