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ADT Security Services, Inc.

2.5

About this business

Location details

3620 SW 61st St, Des Moines, IA, 50321, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.546 reviews
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Kari Sullivan's profile image
Kari Sullivan 
2 weeks ago

Horrific customer service will change my business immediately. 

Double Dipper's profile image
Double Dipper 
a month ago

Bad business, bad solicitors. 

shari roberts's profile image
shari roberts 
4 months ago

Very deceptive company, never verbally told about contract, will not recommend this company. I feel they take advantage of the elderly because they sure did with my mom. The representatives are also very rude and argumentative 

Scott Eiklenborg's profile image
Scott Eiklenborg 
4 months ago

Absolutely atrocious customer service. I was lied to when I was being sold my system. The salesman said I could cancel the $40 ongoing fee and just use the cameras. He lied about the cameras being able to record once the service is canceled as well. When I asked for a refund on a service I couldn’t figure out how to cancel, they told me I was stuck with the cameras I no longer need nor will they refund the service that I never wanted. The lady that I talked to didn’t help me with my problem and just said I had to deal with i... read more

Leah Benson's profile image
Leah Benson 
4 months ago

Got signed up after a door to door salesman asked if we needed a home security system a couple of months after we moved in. My husband had been thinking about getting one of these prior to moving in so we were happy to sign up. However, after completing our 36 month contract I have to say I would not recommend this service to anyone I know. Not because of ADT is a bad company but because there is almost no use for a system like this, which I discovered these past months. The alarm system is stressful to manage considering th... read more

Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.5 star rating with 46 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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