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ADT Security Services, Inc.
- Security Systems
- Madison Heights, MI
About this business
Location details
1400 E Avis Dr, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a long time (25 years) customer of first Protection One and then after they were bought out, ADT. Over the last several years I have noticed that their customer service has become terrible. Multiple times, service appointments have been made, I have taken time away from work, and then the technician doesn't show up. Most recently the technician made the appointment himself and yet the company has no record. Because of their almost nonexistent customer service, I am cancelling my monitoring service and switching t... read more
Very disappointed in my experience with ADT recently. I was in Germany for two weeks and could not connect to my home system, could not turn lights on and off, and could not connect to my camera. The worst part was trying to talk to a real person which I spent hours trying to do! My daughter lives in Germany so I have been there four times with no problems. Two days before I came home I got a notification of low battery and my pet sitter said it was beaping. I talked to some AI "person" and they said I had to be at the panal... read more
They service is terrible I called them a few times because my cameras wasn’t recording what needed to be recorded someone came on my porch & took my packages & the cameras didn’t catch it I called a few times about how it not catching what needed to be recorded then it don’t record for you’re the history went from 12pm to 3:34pm then 6:15 after some came on my porch & took my packages
Super bad service! Never come to fix the problems
Its a shame when pushy rude sales people ruin what is probably a good product/service. I never will use this company after my encounter with them at my door. Thanks for encouraging me to upgrade my older cameras though. Enjoying my 5 new Ring cameras!
Frequently asked questions about ADT Security Services, Inc.
How is ADT Security Services, Inc. rated?
ADT Security Services, Inc. has a 3.2 star rating with 118 reviews.
When is ADT Security Services, Inc. open?
ADT Security Services, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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