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ADT Security Services
- Home Services
- Columbia, MD
About this business
Location details
6851 Oak Hall Ln Suite 200, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
customer service from hell
I wanted to return my equipment and I was told that I couldn’t and I was locked in for a 5 year contract. They will not let me out of my contract, but I can safely say I WILL NEVER EVER SIGN ON WITH THEM AGAIN!!! Terrible terrible terrible. Not worth the price or service.
Their reps keep showing up to my house even though I’ve told them several times to leave me alone. NO MEANS NO
Good salesperson. Good customer service on the phone. Some of their techs are great. However, there are also inept, moronic techs incapable of effective communication or doing the repairs they were called to do. Completely useless. I have never experienced a company in any industry so indifferent to getting repairs done promptly. It's impossible to get a manager on the phone at any time. The day our contract ends, we are switching to either The Ring or a more local security company. Avoid ADT at all costs. There are better o... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 1 star rating with 6 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 6:00 p.m.
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