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6851 Oak Hall Ln Suite 200, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
An Absolute Cancellation Nightmare: Undisclosed $1,100 Fee, Broken Promises, and Zero Support I had ADT for a year and decided to cancel because I was no longer using the service. What followed was one of the most frustrating customer service experiences I have ever encountered. The Cancellation Process: To cancel my account, I had to speak with four different people over two days. I spent most of that time sitting on hold, with each phone call lasting anywhere from 1.5 to 2 hours. The $1,100 Hidden Charge: A month after ... read more
customer service from hell
I wanted to return my equipment and I was told that I couldn’t and I was locked in for a 5 year contract. They will not let me out of my contract, but I can safely say I WILL NEVER EVER SIGN ON WITH THEM AGAIN!!! Terrible terrible terrible. Not worth the price or service.
Their reps keep showing up to my house even though I’ve told them several times to leave me alone. NO MEANS NO
ADT Security Services has a 1 star rating with 7 reviews.
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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