ADT Security Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

4.1

About this business

Location details

2821 Harley Ct, Columbus, GA, 31909, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.161 reviews
Select a rating
Jacob Morford's profile image
Jacob Morford 
on Google
7 months ago

I will never go with ADT again!!! I cancelled my service back on 7/26, paid my final bill, got another email today saying I had a balance. Chatted with a rep who said it was never cancelled. Called account management, I was told they see the call on 7/26 but it was never cancelled. Now I was told it was cancelled again effective October 15th and I’ll get an email with my final bill. My final bill was already paid. I haven’t used this system since 7/26. When I tried to dispute the final bill I was told nothing I could do. I a... read more

MACARONI684's profile image
MACARONI684 
on Google
9 months ago

Thanks, Mr. Christopher Cramer, who did an excellent job placing our ADT Command 7-inch Touch screen monitor (AIO ADT7AIO), thereby placing it back online after the system went kaput after a thunder and lightning storm we had last weekend on the 30th of June. Thanks so much for your excellent technical knowledge and customer service displayed on the 5th of July 2024 Thanks again Mr. Christopher Cox on the 26th of January 2024 did an excellent job of replacing a faulty malfunctioning driveway camera which he achieved in a ver... read more

Mis Styles's profile image
Mis Styles 
on Google
10 months ago

They will lie and tell you the equipment is Google home. It’s not only the cameras. They will tell you anything they want you to hear to get the sale (meaning more lies). The technician will come late not install everything you wanted and try to charge you extra to come back out to complete everything you just ordered. Not to mention will push you to sign a contract “so he can begin work.” Why is that important because there is a 3 day recision in the contract no one verbally discloses. No one takes responsibility for. Manag... read more

John Nesse's profile image
John Nesse 
on Google
a year ago

This review is directed squarely at ADT Corporate, not at the local branch. If this dings the local guys let me know. I had my residential system installed about three years ago. I spent a lot of money at ADT. (Door and motion sensors, electronic lock, doorbell camera, thermostat, glassbreak and Co2 sensors, etc) They were prompt and installed on time and everything was fine. About a year later the problems started. The doorbell camera has always taken 3-4 minutes to load video, despite being on a fiber connection with the w... read more

Jerrell Knight's profile image
Jerrell Knight 
on Google
a year ago
View all google reviews

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4.1 star rating with 61 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com