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ADT Security Services

4.0

About this business

Location details

2821 Harley Ct, Columbus, GA, 31909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.064 reviews
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Ben Dover's profile image
Ben Dover 
on Google
4 weeks ago

Craziest company I have ever hired. I received a phone call at 6:40 am from a lovely technician to "confirm my appointment". Of course I still want the appointment. I just set it up yesterday. Technician was very professional, but it annoyed me how they kept trying to sell me extra things. I am already paying you thousands, so no, I don't want another camera. I just bought 9. When the poor technician got here, he tried to sell me more things in person. I had to cuss him out in order to get him to stop. I felt bad, because he... read more

Woodrow Walker's profile image
Woodrow Walker 
on Google
a month ago

Camera has been down for almost a year. Now the whole camera system is offline. Had servicemen to come out twice but without the replacement camera. Was promised again but as usual, only promises but no follow. Still being billed for service out of use 

Ernest Atkinson's profile image
Ernest Atkinson 
on Google
a month ago

Had this company for over 2 decades in 2 different homes! No problems, then stuff broke and stopped working couldn’t get them to come out. They stated remote inspections! Will not ever let anyone take control of my home security remotely! Completely irresponsible SOP change by adt. Paid it off and will get rid of the service. BEAWARE YOU BUY U get what u pay for. 

Jacob Morford's profile image
Jacob Morford 
on Google
10 months ago

I will never go with ADT again!!! I cancelled my service back on 7/26, paid my final bill, got another email today saying I had a balance. Chatted with a rep who said it was never cancelled. Called account management, I was told they see the call on 7/26 but it was never cancelled. Now I was told it was cancelled again effective October 15th and I’ll get an email with my final bill. My final bill was already paid. I haven’t used this system since 7/26. When I tried to dispute the final bill I was told nothing I could do. I a... read more

MACARONI684's profile image
MACARONI684 
on Google
a year ago

Thanks, Mr. Christopher Cramer, who did an excellent job placing our ADT Command 7-inch Touch screen monitor (AIO ADT7AIO), thereby placing it back online after the system went kaput after a thunder and lightning storm we had last weekend on the 30th of June. Thanks so much for your excellent technical knowledge and customer service displayed on the 5th of July 2024 Thanks again Mr. Christopher Cox on the 26th of January 2024 did an excellent job of replacing a faulty malfunctioning driveway camera which he achieved in a ver... read more

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4 star rating with 64 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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