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ADT Security Services

2.8

About this business

Location details

1915 W Woodland St, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.866 reviews
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Rachel Curry's profile image
Rachel Curry 
a week ago

After YEARS of misery dealing with the shady behaviors of this company, I can feel my own heart palpitations as I type this. What I learned after having ADT for 4 painful years… 1. Don’t agree to anything over the phone. I was “talked into” a longer contract without my knowledge. You should have seen my face when I realized what I had done… 3 more years on the contract or pay over a thousand dollars to cancel?! 2. They will argue with you till the cows come home like your manipulative, nosy aunt sally with the big hair if yo... read more

Karen's profile image
Karen 
a week ago

Tyler Norris from ADT was very professional and knowledgeable when he set up our security system. We highly recommend him to anyone needing to feel secure in your home. He was eager to answer any and all of our questions. Thank you TYLER! 

Tom Patridge's profile image
Tom Patridge 
a week ago

Poor customer service and absolutely no local presence 

Billy Thompson's profile image
Billy Thompson 
2 months ago

I really enjoyed the personal experience. She got the job done for me quickly. Worked with me to get the whole experience in the app as well as my home system. She cares about her work and she’s not just a mother salesman that wants to give her product off. She is very outgoing and very helpful. Doesn’t even mind taking calls after hours to ask questions about the system. I give her a 20 star if I could. 

Ari Ferguson's profile image
Ari Ferguson 
5 months ago

DO NOT GET ADT. I WAS LITERALLY ROBBED UNDER SUPERVISION OF ADT. I WAS TRANSFERRED 8 DIFFERENT TIMES AND NOBODY WOULD HELP THIS PHONECALL WAS OVER AN HOUR LONG . THEY WILL NOT LET ME CANCEL THE PLAN WITHOUT PAYING OVER $1000. I NOW HAVE 18K GONE AND THEY WANT ME TO ROB ME OF AN ADDITIONAL $1000 TO CANCEL BECAUSE THEY DIDN'T HOLD UP ON THEIR END OF THEIR CONTRACT. THE CAMERAS RARELY WORK. I JUST GOT THIS SYSTEM IN APRIL AND HAVE HAD NOTHING BUT ISSUES. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.8 star rating with 66 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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