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ADT Security Services
- Security Systems
- Augusta, GA
About this business
Location details
3815 Martinez Blvd, Augusta, GA, 30907, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just purchased a home and the previous owners had ADT. We thought it might be nice to have the system. We had a technician who came out to "set up the system." Our system has still been broken after his service that occurred two weeks ago. This exact technique told us it would resolve eventually after a few days. Not to mention the complete lack of communication. He told us to sign a document, acting as if it was to complete the service, without even telling us it was a 3-year contract that we would have to pay 700 dollar... read more
LETS TALK ADT AND CLASS ACTION LAWSUIT So you have or had ADT and you decided to relocate. You were probably told by ADT to leave your alarm system behind and you will receive a new ADT alarm system [FREE OF CHARGE] at your new address. You were also told by ADT that you would get additional discounts on added equipment and free installation. The problem is, when you looked at your itemized bill, you discovered that your base system isn't free. You are actually paying OR [FOR PAST ADT CUSTOMERS] have actually paid up to $900... read more
The experience that i've endured with ADT has been awful. Kate amongst other employees have no common sense or sense of empathy. I have been with adt now going into my 3rd year and i wish i never listened to anyone about getting their service. When I was renting a home the lady never once mentioned that i shouldn't place an alarm system in a temporary home. Fernando setup my home while i was not present and my bill has been outrageous ever since. I left my old address on 8/29 and billing was supposed to cancel 9/1 because se... read more
ADT is the worst. Whenever you make appointment with them in a 4 hour window the technician would come earlier before the appointment and not call you to see if someone is on site. This has happened 3 times and when you call into customer service they will tell you they aren't sending anyone back out and to make another appointment. Even though it is the technician error. Or they would come and leave before you get to the site. When need something you have pay for it and still have to install it your self. Bad business. Even... read more
The installer Adam McDonald saw that I was busy with other contractors and added additional pieces even after I said no (a motion sensor and numerous flood monitors). I called ADT to return the equipment that I told the installer that I did not want -- Now I'm stuck paying for additional monitoring and additional service costs. On page 9 of the contract its states that customers have 3 days to return equipment. Page 9 of a contact that is presented at the time of installation. Magically, customer service can track a call fro... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.2 star rating with 136 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 4:00 p.m.
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