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ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
3815 Martinez Blvd, Augusta, GA, 30907, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
ADT has very bad customer service. They over charge you on your bill I have spoken with several workers even a manager my problem still hasn’t been resolved. This has been going since last year do not get service with this company they are a complete rip off. You will come out better with another security company.
DO NOT!!! I repeat DO NOT!!! If you can find service with another company, please do so. My camera quit working, a tech was supposed to come out, instead he called. Talked me in circles, I was convinced I was speaking with a robot! Over 2 years of service and no real assistance on my matter. Wanted to charge me to come out and look at the equipment and charge me for a camera that's obviously old! Do not get service with these guys! Go elsewhere, please!
Find another company! Camera lasted 6 months an they wanted to charge me for a service call and another camera. Customer no-service is useless. They transfer you around until they get tired of you and then they transfer you to sales to upgrade your system. Don't waste your time with these people. Next time, its a DIY for me.
I’m not sure whether this is the right company or whether these are still the same owners but as far as ADT is concerned, their customer service has to be less than zero.
ADT Security Services has a 3.3 star rating with 128 reviews.
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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