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ADT Security Services
- Security Systems
- Auburn, MA
About this business
Location details
771 Southbridge St, Ste 2, Auburn, MA, 01501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed with the service. We have been paying for this security system for approximately 3 years, and today our house was completely filled with smoke, and the alarm never went off. The situation was so serious that my mother and my mother-in-law had to quickly leave the house due to the overwhelming amount of smoke. When we called to ask if any alert had been detected, we were told there was no record of any issue. What was even worse is that we were informed we had to pay an additional $59 to send someone to chec... read more
If I could give adt a zero I would. 6 years as loyal customer and equipment is failing. Only thing they want is another contract and for you to pay equipment payment monthly. Beware of horrible customer experience and service. If you don’t upgrade they are rude to you and they charge u more money. Stick with other companies that offer monthly services and not contracts. They now lost my home and a few businesses I own. So much about caring for their customers.
5 year contract is ridiculous. One person says you can cancel and just pay for the cameras, another one says you owe $1000. Read the fine print everyone, cause they are going to screw you.
Don’t trust these guys AT ALL
I’m so sorry I chose ADT. The App and the Security System is terrible! Read the reviews before choosing ADT!!!
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 1.5 star rating with 11 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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