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ADT Security Services

3.4

About this business

Location details

3220 Keller Springs Rd, #130, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.4190 reviews
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Rob Holmes's profile image
Rob Holmes 
a month ago

The ADT system works, but the way they billed me does not sit right. I was quoted one price, but at the end of installation I was pressured into signing a contract with higher fees, extra devices I did not ask for, and a bigger monthly bill. I was never shown a proper cancellation form either. Their installation pricing is deceptive. Instead of charging for honest time worked, they use hidden fixed fees per item. My equipment was $3,233 but installation was $2,760, almost $387 per hour for one technician over 7 hours. Custom... read more

JoAnne Garcia's profile image
JoAnne Garcia 
a month ago

If you’re interested in ADT services, talk to Nick Carr, he is the BEST!!! I had services for a while, but money was tight at one point, so I just let it go. Nick reached out to get some information and I let him know what was going on. We spoke about my past balance and how to catch me up, to see if there a way to get me back on track. He set appointments and we talked some things out over a period of time (days/weeks). At no point did I feel pressured, he answered every question I had, the “what ifs” and the “what about th... read more

Ashley Pueschel's profile image
Ashley Pueschel 
a month ago

If I could give zero stars at this point I would I should’ve never signed a 3 yr contract with this company. I’m so fed up with them it’s unreal. They suck they really really suck. First 2 yrs fine yr 3 starts and it’s been nothing but headache for a straight month. 

Jim Faucett's profile image
Jim Faucett 
a month ago
Kaylah Charles's profile image
Kaylah Charles 
3 months ago

HORRIBLE! Do not DO BUSINESS WITH THEM AT ALL! They will take money out of your account without your permission! Horrible experience after 6 YEARS! 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.4 star rating with 190 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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