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ADT Security Services
- Security Systems
- Carrollton, TX
About this business
Location details
3220 Keller Springs Rd, #130, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful had to cancel after spending 10 thousand on garge for man cave this is what they did that i had to pay for
100% do not recommend using ADT. We have used them for the last four years and now that we sold our house they are making it very difficult to cancel the service since they claim the contract is for 5 years. Instead of a fee to break the contract early, they are requiring us to pay the remaining 10 months- almost 1,000$ for absolutely nothing. We will never use ADT again.
Worst customer service that I’ve received in years. When I call in to their customer service department they transfer my call to someone else, without any notice, and I’ve had to explain my issue every single time. If someone decides to help out they promise to fix the problem, but nothing ever gets done. I got charged $500 for a cancellation fee, after I requested to have my service moved to my new house. They promised there wouldn’t be any fees, and that my payment would get lower. Their relocation process has been a night... read more
THEY DON'T HONOR dissatisfaction guarantee. I am leaving a negative review against ADT Security regarding their failure to honor their stated cancellation guarantee due to customer dissatisfaction. I entered into a contract with ADT- SAFEHAVEN based on their advertised satisfaction guarantee, which explicitly stated that if I was dissatisfied with the service, I could cancel without incurring cancellation fees. Unfortunately, I experienced multiple issues with the service, leading me to initiate a cancellation before the req... read more
We had our consultation today and it was going well. We had told the customer service we simply needed the camera up and running that the home came with. When the technician comes out he tried to sell us the whole home security which is understandable but we want just the front camera security. He tried setting it up and the lady on the line that he put us with to speak to (to have my credit soft ran to see if I qualified for monthly payments) was so rude and incompetent. She was the main reason I pushed away and mainly all ... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.4 star rating with 185 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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