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ADT Security Services
- Security Systems
- Carrollton, TX
About this business
Location details
3220 Keller Springs Rd, #130, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had our consultation today and it was going well. We had told the customer service we simply needed the camera up and running that the home came with. When the technician comes out he tried to sell us the whole home security which is understandable but we want just the front camera security. He tried setting it up and the lady on the line that he put us with to speak to (to have my credit soft ran to see if I qualified for monthly payments) was so rude and incompetent. She was the main reason I pushed away and mainly all ... read more
DO NOT RECOMMEND! DO NOT SIGN! EQUIPMENT IS USELESS AND YOULL PAY 2500. HORRIBLE CUSTOMER SERVICE. Salesman are harrassing and don't even let you settle into a new home. Told them I wasn't living at the house just yet, they said I'd have time to cancel. They didn't specify it was 3 days from SIGNING! how can I test the equipment if I'm not living there. Obviously tried to cancel after the time period was told I need to pay 2500... CUSTOMER SERVICE WAS HORRIBLE!!! Straight away, we can send a tech. No i want to cancel. Ok I'l... read more
RUN IF YOU CAN. Connectivity issues with the app. It shows unlocked but the door will still be locked. It also takes forever to see open up the door camera to see who’s at the door.
Horrible company with horrible customer service! Equipment only works for so long and when it stops working, they can't seem to fix it but want to charge for a tech to come out. Reps don't know anything except how to transfer you multiple times to other incompetent reps. Had to make 3 appointments for the same issue due to their lack of professionalism. Had a virtual call set up for 6pm and the tech called at 6:36pm after I had already left my house. They only try to help and give you a deal when you call to cancel the servi... read more
These people have absolutely no respect for No Soliciting signs at your front door nor do they respect your decision when you decline their services. They use scare tactics to try and get you to buy their services by inflicting fear. Do not fall for their scams!
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.5 star rating with 181 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open on Monday at 8:00 a.m.
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