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ADT Security Services
- Security Systems
- Norfolk, VA
About this business
ADT, also known as, ADT Security Services, is a unit of Tyco International. The public company provides electronic security solutions to more than 5 million commercial, government and residential customers in North America. It serves the federal courthouses, airports and various Fortune 500 companies. The company s security solutions include intrusion, fire protection, video, access control, critical condition monitoring, home health, electronicarticle surveillance and radio frequency identification systems. Its ADT Select D... read more
Location details
2550 Ellsmere Ave, Suite J, Norfolk, VA, 23513, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Avoid if you are military. ADT claims to transfer service and equipment in the event of your move. This is not true. When you do move, they will instead install new equipment at your new residence and charge you for both sets of equipment.
It took me several months to get my 80 year old Aunt’s service canceled and they’re still billing her an additional month. The system hasn’t worked since August 2024. I’ve been calling since November to cancel. They finally accepted the cancellation in March but still wanted to bill the final month. I explained the system hadn’t worked since August and she already paid them more than 6 months for which she received no service! I’m not wasting any more of her money on something she received no value for! I’m was then extremel... read more
I’ve had so many issues with this company and all I want is to get my doorbell camera replaced, the technician Corey has come out to my house twice and not did any work each time he leaves without finishing what needs to be done. I made a statement that if something happens to my home or if it’s broken into or anything happens to my family because of the camera not working that I bought through the company that I was going to file a lawsuit I never made any threats to him or harm him or anything, and he left instead of tryin... read more
ADT service is great....until you cancel. I moved and sold my house. I no longer live at residence that their equipment is located-there are new owners. Been trying to cancel for weeks. Today, was transferred 5X to "relocation specialists" that only wanted to add their service to my new address. i don't need that service anymore and need to cut expenses. They did not care and kept transferring me. Then told me that I owed money for the equipment that "they still own" and more than $1000 for cancellation. NOT GOING TO HAPPEN!... read more
Aggressive solicitation. Will avoid at all cost.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.5 star rating with 98 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 4:00 p.m.
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