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ADS Security Jackson
- Security Systems
- Jackson, TN
About this business
You've seen offers for "free" or "$99" security, but when it comes to protecting your home and family - you need a state-of-the-art security system, without any surprise upgrades! We offer wireless security systems with remote access from your computer or mobile phone. Visit the ADS website at adssecurity.com for more details.
Location details
444 Airways Blvd, Jackson, TN, 38301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The tech support from Jackson was exceptional. He was knowledgeable, patient, thorough, and interested in my satisfaction with the solution. Once he arrived, knowing he was out of the Jackson office I knew I was in good hands. I do have major major problems with Vector. Vector is one of the most damnable experiences I have had beginning with an endless telephone tree to finally get to someone who could even ask why I was calling!!! I had exceptional service for many years by interacting with the Jackson office. Timely servic... read more
We had no problem getting the system installed 2 years ago. But now we need assistance as the system/panel has been non operational for over a month, and we are getting no where! We are on hold for lengthy times and still haven’t had a technician out to the house and I’m paying monthly for a service that doesn’t even work.
My home security alarm has sent a medical emergency to the call center and dispatched ems and police 4 times this year when nobody was home. This was right when storms were rolling in. I emailed the salesman Alan Worley on Feb 5th and he responded Feb 6th saying they are working on it, nice guy though, Keith Harvey, and customercare@vectorsecurity.com. I told the call center, main office and everyone I dealt with about this problem and never received a call or email to fix. They had no problem installing system and taking my... read more
When we had the alarm installed, they were informed that my 81 yr old mother, my glioma survivor veteran husband, nor myself could climb ladders. 3 out 5 cameras are not working due to no internet connection. We have internet. There has been NO interruption with anything else. Tech visit is THREE weeks out. Suggestion was to climb the ladder, unplug and reconnect. Agent had zero empathy for our situation or other suggestion. We are bound by a multi yr contract with them. If that were not the case, we would be done with them ... read more
Three of the five cameras are down. I asked for a tech to help figure out what was going on. I don't know how they wired the power to the cameras. I was told it would be 22 days before they could get a tech out to check the problem. We won't even talk about the I DON'T CARE ATTITUDE!!! Once our contract is over, we will get a different security provider!
Frequently asked questions about ADS Security Jackson
How is ADS Security Jackson rated?
ADS Security Jackson has a 4.9 star rating with 625 reviews.
When is ADS Security Jackson open?
ADS Security Jackson is open now. It will close at 6:00 p.m.
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