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Adirondack Bank

2.8

About this business

Adirondack Bank is a locally owned and operated full service community bank that serves Upstate New York from the historic Mohawk Valley to the Canadian Border. We are dedicated to providing our customers with outstanding service, convenient locations, and competitive products. We are financially strong and fiscally responsible. We have been awarded a Four-Star Excellent rating from Bauer Financial, Inc. for forty consecutive quarters placing us on their Recommended Bank List. We have received the Small Business Lender of th... read more

Location details

2817 Genesee St, Utica, NY, 13501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.828 reviews
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Lauren Ward's profile image
Lauren Ward 
4 years ago

They will hit you with any possible fee they can. My account overdrew by $.99 and I didn’t notice it right away and they hit me with a $38 overdraw fee. That’s asinine, it was 99 cents! And the fees to transfer YOUR OWN MONEY from savings to checking, shouldn’t even be a thing. But it is with this lovely bank. Had accounts with them since I was in high school but not anymore. Staff also isn’t very welcoming. I know times are tough right now with all the regulations in place, but that doesn’t mean your customer service should... read more

Julie Rotondo's profile image
Julie Rotondo 
recommend  Recommended
4 years ago

We are very grateful for Adirondack Bank helping us through the PPP grant process, especially since the bank we've done business with for 50 years did nothing. Thank you! 

Bob N Jessica Reinertsen's profile image
Bob N Jessica Reinertsen 
recommend  Recommended
6 years ago

My sister Kimberly works for your Sylvan Beach Branch and they had an issue this afternoon. I want you Thank all of Adirondack Bank for the training giving to there employees to handle such a situation. I am proud of the way my sister and the rest of the employees the way they handled themselves today because of the training they acquired. Thank you very much from the Reinertsen Family!!! 

Tammy Stafford Ruble's profile image
Tammy Stafford Ruble 
6 years ago

I am a long time summer visitor to Old Forge so I went in today to open a checking account for convenience’s sake in the summer. My husband and I plan to retire to Old Forge within the next five years, so it was going to be the start of a long term banking relationship. I was told the bank had a rule that I could not open an account without documentation of a local address in the area. Currently we rent during our visits, so that wasn’t an option. That’s not a banking regulation, that’s a rule of Adirondack Bank. I crossed t... read more

Steve Mangano's profile image
Steve Mangano 
recommend  Recommended
6 years ago

I actually love this Bank. and wish they had more locations like in Syracuse, NY 

Su Chaw's profile image
Su Chaw 
7 years ago
Ken D'Aprix's profile image
Ken D'Aprix 
7 years ago

I'm continuousy being charged a $3 fee for returned mail. Did it cost you $3 to send to me? I doubt it! Can't wait to be done with this bank. 

John T Russell's profile image
John T Russell 
7 years ago

Good bank for business loans.My friend swears by them as pros. 

Danielle Ritchie's profile image
Danielle Ritchie 
7 years ago

Frequently asked questions about Adirondack Bank

How is Adirondack Bank rated?

Adirondack Bank has a 2.8 star rating with 28 reviews. 

When is Adirondack Bank open?

Adirondack Bank is closed now. It will open tomorrow at 9:00 a.m. 

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