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ACV Inc.
- Healthcare
- Cave Spring, VA
About this business
Location details
5115 Bernard Dr #201, Cave Spring, VA, 24018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their admin department is sub-par. Notices lack any clear contact information & the pay online link triggers security threats. I thought I was being scammed until I did some research. All this for an epidural. Pointers: provide a point of contact, not just an unlabeled phone and email. make sure your link works. Notify patients that they have a bill to pay with more than just one notice; most patients prolly just had a baby or a major life event. It would be good to have admin that considers life circumstances, rather than d... read more
Never received a bill from them, then all of a sudden I get a letter in the mail that they will be sending me to collections and I will be responsible for "attorney fees". Anesthesiologist in the hospital never said he didn't work directly for Carilion, Carilion charged me 3,000$ on their end for anesthesia services, so I did not even know to expect a bill. Took multiple phone calls to get someone to answer the phone at their office. I told them I never received a bill, the receptionist told me that wasn't true that they had... read more
They have went as far as having me arrested for not paying them. I can't believe a doctor would not only sue but have arrested a terminally ill person. As if I don't have enough to contend with the people who are supposed to help you... Hurt you more
I had the same experience as others. Just billed once and then final notice it is going to collections. Although the notice falsely claims they tried several times to contact me! Really?!?
ACV is a joke! My husband had surgery a while back and of course needed anesthesia...since Carilion will not employ their own anesthesiologists, they use ACV. We were left owing over $2000. We set up a payment plan with ACV, but for a few months they were having payment issues with THEIR system. Instead of working with us to get back on a plan, they sent our account to an attorney, who has now screwed us royally. I don't know if Lewis Gale has paid anesthesiologists on staff, but if they do, you should go there. BTW after my... read more
Frequently asked questions about ACV Inc.
How is ACV Inc. rated?
ACV Inc. has a 1.3 star rating with 32 reviews.
When is ACV Inc. open?
ACV Inc. is closed now. It will open tomorrow at 9:00 a.m.
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