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Act 1 Flooring & Supply Inc

4.8

About this business

We are a family owned & operated local business who specializes in customer service. Our primary mission as a company is to make sure every customer we serve is totally satisfied at the completion of their project. Whether you need a floor, backsplash, tub surround, custom shower, fireplace, countertop, or even a repair job, we look forward to helping you complete your project! 

Location details

4111 N Davis Hwy, Pensacola, MO, 32503, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.874 reviews
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Beth Casner Andrews's profile image
Beth Casner Andrews 
recommend  Recommended
6 years ago

We find them to pay attention also return calls correct any mistakes and the installers are the best we have ever had! All in all a good experience 

Davina Conner's profile image
Davina Conner 
7 years ago

Ashley from Act One Flooring helped me pick out Flooring for my homes interior and exterior areas. She designed all the tile , countertops and cabinet design for all bathrooms , leisure tv rooms, walk in closets and kitchen. She was always professional and patient when I had to change a couple things she was cheerful and creatively worked with me to stay in my budget and on schedule while achieving my vision above my expectations. Ashley was instrumental in designing my linear fireplace and came to the site on more than one ... read more

Business response:

Thank you for letting be a part of your project. It is customers like you that make me love my job! I can't wait to get started on your next house. 

DennisnChris Piner's profile image
DennisnChris Piner 
7 years ago

We were disappointed with the service after the sale. ACT1 tiled our shower. They apparently did not put proper spacing between the tiles. After a little over a year, we noticed that the grout had fallen out and water was pooling between the tiles. We contacted ACT1 and it took several attempts to get the response that they would try to get someone to look at it in a couple of weeks. We thought we paid for quality services and would have hoped for better treatment. We have opted to correct ourselves since we can not do witho... read more

Maggie Gordon's profile image
Maggie Gordon 
7 years ago
Davina Conner's profile image
Davina Conner 
7 years ago

Ashley from Act One Flooring recently helped me complete my new construction home and I couldn’t be happier. The whole process of picking out flooring for both inside and outside, countertops, backsplashes , and tile for bathrooms and so much more couldn’t have been more seamless. Ashley was so patient and always happy to assist in design ideas and keep me on budget as well as on schedule, she went above and beyond to make this experience stress-free. I wouldn’t consider going anywhere else when building my next house or rem... read more

Business response:

Thank you, Davina. It was a fun project to work on. We appreciate the positive feedback. 

Richard T Carr's profile image
Richard T Carr 
7 years ago

Had a set appointment, they never showed up nor did they call! I went to see what was their problem, told daughter had other things to do. The man that was due to my home was sitting in his big chair and looked at me like what do you need! Never do business with these people! 

Business response:

Mr. Carr, I am very sorry about this. I have checked with everyone on our team and no one remembers scheduling any appointments for you. Did you call to schedule the appointment? And if so, who did you set the appointment with? 

Meredith McDuffie's profile image
Meredith McDuffie 
7 years ago

Super easy to deal with! A quick estimate process and the installation took less than 2 days for 3 bedrooms and a hallway. The installers were fantastic too. Over all, a fantastic experience. I'd highly recommend them to anyone. 

Business response:

Thank you Meredith! We appreciate your business and the kind words! 

tedwardswalton's profile image
tedwardswalton 
7 years ago

Great quality work. Professional, When I bought my new house I did not even consider another flooring company. The staff is very friendly. The show room is stocked with several display samples of different flooring types and colors to fit everyone's needs and budget. 

Kristen Howard's profile image
Kristen Howard 
8 years ago

I had a great experience working with ACT 1 on the purchase of new flooring for my home. Everyone was very nice, friendly and courteous. They answered all my questions and were super prompt, even faster than I expected. Ashley was my sales rep and she worked to get me the best price and discounts, even on the shipping. I will absolutely work with ACT 1 again in the future. 

Frequently asked questions about Act 1 Flooring & Supply Inc

How is Act 1 Flooring & Supply Inc rated?

Act 1 Flooring & Supply Inc has a 4.8 star rating with 74 reviews. 

When is Act 1 Flooring & Supply Inc open?

Act 1 Flooring & Supply Inc is closed now. It will open tomorrow at 8:00 a.m. 

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