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ACO Vacation Homes

3.3
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About this business

Location details

11951 International Dr #2d3, #2D3, Williamsburg, FL, 32821, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
3.3504 reviews
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chad m.'s profile image
chad m. 
on Birdeye

a year ago

Horrible customer service Stay away from aco list of issues we had No information for entry, you should provide the address to the main gate with instruction to go there so they can give you a code for your time to enter from any (multiple gates) enterance No wifi No hot water in kitchen, and select bathrooms Broken bed slats in twin room on second floor Missing tv remotes Multiple tvs not plugged in correct (no-functional) Pass code was not provided to unlock padlock on grill Garage door opener not attached (manually ... read more

lasandra d.'s profile image
lasandra d. 
on Birdeye

2 years ago

ACO is a complete scam! We arrived to the home with trash overflowed outside the home. None of the tvs were working. We did a ticket about the problems. A guy showed up to fix the tvs but he couldn’t fixed them. The trash never got emptied. We saw roaches. Last but not least I finished our vacation early because someone entered the home w/o our permission and used my credit cards. I’ve asked for a reimbursement or to be moved because we weren’t safe there. I’ll paste a copy of the details of the theft.-On Sunday, 3/22/22, wh... read more

lasandra d.'s profile image
lasandra d. 
on Birdeye

2 years ago

ACO is a complete scam! We arrived to the home with trash overflowed outside the home. None of the tvs were working. We did a ticket about the problems. A guy showed up to fix the tvs but he couldn’t fixed them. The trash never got emptied. We saw roaches. Last but not least I finished our vacation early because someone entered the home w/o our permission and used my credit cards. I’ve asked for a reimbursement or to be moved because we weren’t safe there. I’ll paste a copy of the details of the theft.-On Sunday, 3/22/22, wh... read more

Jada W.'s profile image
Jada W. 
on Birdeye

2 years ago

Do not book here at all this is a scam they stole my money out my account they ask for pictures of your entire card front and back and they also ask for You to take a picture with your license this company is a scam do not book with them I’ve filed police reports and filed a court case against this company DO NOT BOOK WITH THIS COMPANY ITS A SCAM!! A police report has been filed against this company as well. They forged my signature on a paper i didn’t even book the property at all after I seen they were trying to scam me as... read more

stephani p.'s profile image
stephani p. 
on Birdeye

2 years ago

DO NOT waste your money renting from this company. Where do I start?? We booked 3 nights for my daughters surprise 18th birthday trip to Disney World. There were 15 of us. When we arrived we noticed trash in the front and side yard. Christmas ornaments from 2 months ago I guess , empty water bottles, etc. Once inside we noticed the carpet was nasty on the stairs , scuff marks on the walls going up the stairway. There was left over party decorations still taped to the walls near the ceiling. I guess they were too lazy ... read more

TheRealCynthiaTucker's profile image
TheRealCynthiaTucker 
on Birdeye

2 years ago

The ABSOLUTE WORST! If I could give them a NEGATIVE STAR I most certainly would. The homes are old, unkept and full of excessive fraudulent charges. My husband and I rented a home on 12/15-12/17 in Davenport, Fl (Festival Resort). Check in was @4pm and check out was @10am. Ok, thats not great but, ok. In any case, they provided us with 4 towels. We utilized 2 of them after we showered to only dry off with. After we checked out they charged my credit card a $153 fee for using the towels. And they did advised we left a stain o... read more

Hen F.'s profile image
Hen F. 
on Birdeye

3 years ago

I will strongly advise NOT to rent from this company. Their rental agreement and their homes are set up in a way that it WILL ruin your vacation. They have got to be the worst property management company out there. The amount of money they have taken from consumers for houses that don’t match the description and for neglect of properties and their amenities that cause disruption in vacations is overwhelming. The 1st house we rented from them wasn’t even cleaned when we arrived from the previous guests, they had it cleaned an... read more

Frequently asked questions about ACO Vacation Homes

How is ACO Vacation Homes rated?

ACO Vacation Homes has a 3.3 star rating with 504 reviews. 

When is ACO Vacation Homes open?

ACO Vacation Homes is closed now. It will open tomorrow at 9:00 a.m. 

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