ACL Laboratory

Umm Ubayd 

on Google

4 weeks ago

I have been coming to this Park Ridge location whenever one of my doctors has ordered any lab work for several years and the wait has usually been no more than 5-10 minutes. There may have been an occasion I waited 30 minutes but it was an extremely busy day and may have been low staffed. The employees have been nice and courteous. 

lele birra 

on Google

2 months ago

Had a scheduled appointment for my father’s blood work. After 30 minutes with no update, I inquired at the front desk and was informed there was a two‑hour delay due to limited staffing. Upon returning to the waiting area, I asked a technician about my father’s place in the queue and was told he would be seen next, however, other patients who arrived after us were called in first. After waiting 50 minutes past our appointment time, we chose to leave. This experience was very disappointing. Staff did not proactively inform pa... read more

Pat K 

on Google

6 months ago

Excellent service. Professional and caring. Thank you 

Lauren Dillon 

on Google

6 months ago

On Advocate’s website it says that this is a by-appointment clinic. But it’s actually a walk in clinic. It doesn’t matter if you have an appointment. You simply join the cue of dozens of people waiting for a blood draw 

Kamilia Kozlowski 

on Google

7 months ago

Waited an hour and half since "checking in" on the kiosk. Confirmed with 2 employees at the desk that we were checked in. When I complained to the "supervisor" that we've been waiting over an hour. He took our name and said nope only 30 minutes with an attitude. This place and "supervisor" are a joke. Other people were also waiting over and hour and were also told they were only checked in 30 minutes ago.