Ace Home Care Network Inc

Allison June 

on Google

a month ago

Don’t bother calling. Calls ‘answered’ but are silent.. then, when you can’t hear anything.. they call back and put it on you (after you confirming it wasn’t on mute or anything..) and act controlling, saying they do NOTHING to help but simple basics, and THEN when you say you’d need more assistance, they laugh and hang up on you.. RUDE, Zero professionalism. 

Denise Richards 

on Google

8 months ago

They raised my mothers rate from 3k to 12k and gave us a week to decide. They threatened their staff that they would be fired if caught caring for my mother after we told them she couldn't afford their new price. They even checked their cameras!! Funny, when someone stole $500 from my mothers room, non of the cameras reached my mothers room. So they said. My mother has slept in her chair several times with her dinner, which means no one came in after 5pm. Teeth brushing was hit or miss. Hardly ever took her to events. More w... read more

Karin Koberstein 

on Google

a year ago

My parents have been using Ace at Oakmont Sterling and we are very pleased. All the staff at Oakmont Sterling are very friendly and helpful. 

Anonymous 

on Google

a year ago

My parents have been using Ace at Oakmont Sterling and we are very pleased. All the staff at Oakmont Sterling are very friendly and helpful. 

christe mack 

on Google

a year ago

This is by far the worst care company ever. We were paying for AM and PM care. We had installed Blink cameras in my mom's facility. And found out, how bad the care really was. The care was inconsistent. If she had an accident in the bed, they would throw the comforter over and not call the family so she would be sleeping in a soiled bed. Her am hygiene was inconsistent. PM care never happened until we brought to their attention that we were paying for PM care, and NOT ONE AID entered into my mom's apartment to assist with PM... read more