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Ace Heat Pumps
- Contractors
- Lower Sackville, NS
About this business
Location details
280 Sackville Dr, Lower Sackville, NS, B4C 2R4, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying since January 2026 to get our compressor fixed by Ace Heat Pumps. The service person was back today April 2026 again with the wrong board. This was after numerous trips here in attempts to get the compressor operating. I am at my wits end with the repair service. Mr. M. Tye please attend to this matter with urgency. Not a good reflection on your company's service and attention to detail.
I was first approached by Ace Heat Pumps through a door visit, but no card or contact info was left. When my scheduled appointment passed and no one showed, I had to use my security footage to find out who the company was. Communication was confusing from the start — times were changed without notice, and appointments were rescheduled without my consent. The sales rep who eventually visited was friendly and professional but lacked the technical knowledge to fully explain the equipment being installed. I was told about a 10-y... read more
Since install day there have been problems with this company! They were more then 2 hours late showing up, the 2nd of the 2 installers left before the job was done leaving the 1st guy alone. Which meant install took way longer. And since then Ace has been messing with my bank account, not taking enough or taking too much. And it's like pulling teeth to get anyone to explain anything or take any responsibility. It's always "the systems" fault. Stay far far away from these guys. It's not worth the headache!
Ace Heat Pumps Installed our NOVAIR heat pump in our cottage. One unit kept the perfect all winter long. Great product and fantastic Install team
Very good knowledge and transfer of information towards product choice and service. Dennis helped us with making decisions around our concerns which in turn delivered a very good well installed product. Top marks and would recommend them to future customers. Great job💯
Frequently asked questions about Ace Heat Pumps
How is Ace Heat Pumps rated?
Ace Heat Pumps has a 4.1 star rating with 17 reviews.
When is Ace Heat Pumps open?
Ace Heat Pumps is closed now. It will open on Monday at 9:00 a.m.
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