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Ace Countertops Austin
- Contractors
- Austin, TX
About this business
Ace Countertops specializes in full home fabrication. We install custom countertops using the widest selection of natural and engineered stones as Granite, Marble, Quartz, Quartzite, Porcelain & Butcher Block. Whether it is for a newly constructed residence, a condominium, hotel renovation, or any other residential or commercial property, our team of experienced professionals delivers unparalleled customer service, high caliber craftsmanship and exceptional quality at a remarkable value.
Location details
209 E Ben White Blvd Unit 113, Austin, TX, 78704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is a SCAM with fake online reviews! Talked to Jacob for a month. Paid him 1k via Zelle and he disappeared. He Wouldn’t come out and template and their office isn’t where they say it is. If you go to the location on Ben White the people in offices around the location say they get this all the time and apologize to you for being scammed. Do not trust this company. I Reported them to the district attorney for theft of services and fraud and also filed a complaint at the state attorney generals office (consumer affairs divi... read more
Edit 2: Jacob Herrera is a scam artist, address for company does not exist, company does not exist in any database. Do NOT trust this company with your money. Their fabricators will not work with them anymore as well. Review stays up until they refund me my money they STOLE 3 months ago. Edit to response from Ace: per text conversation (happy to screenshot the convo) issue was not due to their schedule as was alluded to. Refund for my deposit has not been sent and Ace continues to dodge calls. Extremely responsive until took... read more
Do not be fooled by a negative review... This place is a great place to get quartz!!! The gentlemen at the shop were very helpful and always returned my messages and answered all my questions. The project manager himself even came and measured my kitchen. The 4 installers were on time and very efficient, they were done within 2-3 hours!!!! Kitchen looks amazing and everyone from shop to staff was great through it all. I recommend these guys to anyone!! And they had a pretty good price that I could find!
DO NOT TRUST THIS COMPANY. Jacob came and took measurements and then gave us a quote. Upon a giving a 75% deposit they completely ignored our texts and calls. Installation day came and went and no answer. The address that is given as a storefront does not exist. We have asked for our money back and there has been no response. We have filed a fraud claim and are following up with the police.
Excellent finish! Extremely recommend them to anyone who wants quality work, amazing service, and great countertops!
Frequently asked questions about Ace Countertops Austin
How is Ace Countertops Austin rated?
Ace Countertops Austin has a 4.4 star rating with 61 reviews.
When is Ace Countertops Austin open?
Ace Countertops Austin is open now. It will close at 5:00 p.m.
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