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Accredo Health Group Inc

1.0

About this business

Location details

3069 Research Dr, Ste 108, Richmond, CA, 94806, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.05 reviews
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Kimberly S.'s profile image
Kimberly S. 
3 weeks ago

Accredo caused me to have a horribly painful debilitating ulcerative colitis flare because they refused to send out my medication in time that has kept me in remission for the last 3.5 years. They kept insisting I was 3 weeks early for my medication, while I assured them I was 3 weeks lates. Accredo's agents are like robots that keep repeating themselves and do not listen. If there is ever a mass tort lawsuit against Accredo Pharmacy, let me know where I can sign up. Now I am home recovering and must take TWO weeks of STD of... read more

Jamie Miller's profile image
Jamie Miller 
a month ago

Worst pharmacy ever!!! One person tells me they billed one insurance while the next tells me they billed the secondary only. It’s different every month. Took 4 months to get their billing straight just to get the initial rx. My son just lost his secondary insurance. I ordered this rx on July 3rd. It was suppose to be delivered the 14th. Now it’s goi g to take 3-4 business days for them to drop his secondary insurance and add a copay card. They said they would call me back within 4 days to reschedule delivery. So once again h... read more

Sharlyne (Lily)'s profile image
Sharlyne (Lily) 
2 months ago

Forget calling their agents. They ignore everything you say and pretend they didn’t hear anything. They pretend to do something, take your money, and cancel your orders. I was put on “hold” and the guy never came back. I waited for 20+ mins because I needed my medication. They all just read off some charts coz they all say the same thing, so forget explaining your situation. They’re aware, but they just don’t wanna do their jobs. So, if you wanna suffer, this is a go-to company. 

Katie S's profile image
Katie S 
2 months ago

Incompetence at every level. Most insane “automated” refill system that will screw up delivery every time. Completely unhelpful and I don’t understand why I just can’t use a standard pharmacy. Drive me freaking nuts!! 

Sergei Kuznetcov's profile image
Sergei Kuznetcov 
5 months ago

Horrible pharmacy. Incompetent and rude customer support. I spent an hour on the phone with them and did not get any help. Eventually the representative hang up on me. 

Frequently asked questions about Accredo Health Group Inc

How is Accredo Health Group Inc rated?

Accredo Health Group Inc has a 1 star rating with 5 reviews. 

When is Accredo Health Group Inc open?

Accredo Health Group Inc is closed now. It will open at 9:00 a.m. 

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