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Accredo Health Group

1.2

About this business

Location details

261 Cedar Hill Rd # 3, Marlborough, MA, 01752, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.2250 reviews
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Vanessa St John's profile image
Vanessa St John 
on Google
4 days ago

My doctor sent in an authorization from my health insurance and an order for my medication almost a month ago and Accredo Pharmacy has been dragging their feet to fulfill my order. I have called them four times, my doctor’s office even more than that. Even a Johnson and Johnson rep for my RX got involved and we all got the same answers. Accredo has no idea what is going on. At least their fulfillment staff doesn’t. Every single time we call they said they were waiting on insurance, well what are you waiting for when you alre... read more

Susan V's profile image
Susan V 
on Google
6 days ago

If less than 1 star was an option I would give it that. We have received our medication, this is not the issue. The medication has a $650 copay and we keep receiving bills month after month despite providing them with secondary insurance to pay the copays. I have called them every month since February 2025 and spent 1-2 hours on the phone on hold, being transferring until someone tells me "there is no secondary insurance" and I re-provide the information. It's ground hog day everytime. I have never had such an issue and it s... read more

Tom Johnson's profile image
Tom Johnson 
on Google
a week ago

Like every single review post here - this should be zero stars. Three WEEKS now to get this scrip filled for my daughter. The insurance co approved the prescription the day after it was prescribed. After 2 weeks of the status "processing" I called and they didnt have any answers - they told me to call the Dr. At 3 weeks, I get the runaround and call transfer ping pong before the pharmacist says "oh, we need the patient's weight... is it 120#? " (yes, the weight the doc sent with the scrip, provided the day they weighed her d... read more

Scott B's profile image
Scott B 
on Google
4 weeks ago

They suck… 4 weeks trying to get my med… they been on phone with my doc office n insurance n I still have no med … worst pharmacy ever 

Jenny Macea Marte's profile image
Jenny Macea Marte 
on Google
4 weeks ago

Worst specialty pharmacy ever.. I don’t understand why Express scripts uses them. Every time we call for a refill on medication, there’s a problem, a delay.. a confusion. And it’s been several years on this medication and a couple of years with this pharmacy. Unfortunately we have to use this pharmacy because of our insurance. 

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Frequently asked questions about Accredo Health Group

How is Accredo Health Group rated?

Accredo Health Group has a 1.2 star rating with 250 reviews. 

When is Accredo Health Group open?

Accredo Health Group is closed now. It will open at 9:00 a.m. 

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