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Access MRI - Surrey Clinic
- Healthcare
- Surrey, BC
About this business
Location details
15137 56 Ave Unit 104, Surrey, BC, V3S 9A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | 8:30 a.m. to 4:30 p.m. | |
| Sun | 8:30 a.m. to 4:30 p.m. |
I was looking around the lower mainland for a private MRI clinic. While reading the reviews to this place I notice for each poor review there is a rebuttal from the owner pretending they are “going to talk to the team” with a consistent request to take the complaint private into emails. The owner should NOT respond to negative reviews with a bunch of excuses. The reviews are for the public to view and make informed decisions. The reviews are NOT for the owner to debate, excuse or respond at all. I will be Choosing a differen... read more
When I booked my MRI, I specifically asked whether contrast would be required and was told it was not. I took time off work and drove from Vancouver for the appointment. About 20 minutes before my scheduled time, I was called and told that contrast was in fact needed. I was asked if I wanted to complete part of the scan and return another day for contrast, which would have required more time off and travel. I chose to complete it all in one visit. Although the clinic covered the cost of the contrast, the last-minute change c... read more
If I could give 10 stars, I would. The reception was very welcoming, and they let me know right away that we were on schedule and that I’d be called in within about 10 minutes. They were spot on with the timing and showed me a place to change into more comfortable clothing. I mentioned that I’m not a big fan of long MRIs with my head first, having done a couple before, and they immediately adjusted the setup so I could go feet first instead. They gave me a comfortable pillow and headphones with music, tested everything befor... read more
Extremely unprofessional experience. The lady who answered the call was rude, dismissive, and had zero basic phone etiquette. She kept cutting me off mid-sentence and spoke in a very mean, condescending manner. If this is how they treat people before you even walk in, I can’t imagine the service in person. Glad we chose to go elsewhere—even though it was farther from our place. Not worth dealing with that attitude.
I had an MRI with Arthrogram in my left hip in July. Dr. Spencer Lister was wonderful. I sent information ahead that Xylocaine was not previously effective for pain control and I requested Ropivocaine. He ordered it in for me and used it as a local anaesthetic for my surgery. He was extremely professional, ethical (covered informed consent well) and competent. Robin Day was present for the injection and did a great job of distracting me with discussions of my favourite sport (tennis)! Tammy G was the MRI technician who was a... read more
Frequently asked questions about Access MRI - Surrey Clinic
How is Access MRI - Surrey Clinic rated?
Access MRI - Surrey Clinic has a 3.9 star rating with 102 reviews.
When is Access MRI - Surrey Clinic open?
Access MRI - Surrey Clinic is open now. It will close at 8:30 p.m.
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