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Academy Sports + Outdoors
- Sporting Goods
- Midland, TX
About this business
Location details
5300 W Wadley Ave, Midland, TX, 79707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today, my husband and I went to your store to purchase a gun. We took a number, and waited for an hour. There was only one person working the counter. We had no problem waiting, however what we had a problem with was your employee not following the numbering system which your store has in place to keep this area flowing efficiently and effectively. We were next in line and your employee decided to not update the numbering system or even call out the next number and helped someone else. So needless to say we left. We have bou... read more
Why you only have one cash register open! Line is all the way around and than some. Wow!
I'm not exactly sure who the genius was that decided December was a great time to totally rearrange the whole store. None of the employees know where anything is and there is stuff stacked everywhere blocking every aisle.
They changed the check out lines. It goes all around the store, blocks other shoppers from getting to merchandise. A little pregnant lady with a toddler had to wait in line 45 minutes to check out. Who every came up with idea needs to be fired.
I’ve worked for Academy before in the houston area and to go to the Midland store it’s embarrassing the lack of customer service they have.
RecommendedI went in to replace a gift card I bought for my son for Easter, he lost it and they replaced it without any hassle. Thank you.
We've been 3 times trying to at least look at guns but there are quite a few people waiting. There are 3 cashiers but they only help one person at a time all together instead of each individually helping customers. It makes the wait entirely too long.
Frequently asked questions about Academy Sports + Outdoors
How is Academy Sports + Outdoors rated?
Academy Sports + Outdoors has a 4.2 star rating with 2,666 reviews.
When is Academy Sports + Outdoors open?
Academy Sports + Outdoors is closed now. It will open on Monday at 9:00 a.m.
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