pollisa on Citysearch
10 years ago
10/12/2010, 01:38 AM
Cluster5#$@% of a staff – While my doctor, Dr Ostrum, is very nice and has a wonderful bedside manner, I will be looking for a new primary care physician.
My first visit set the tone...I was placed in a room to answer some questions on a computer and was told to wait for the nurse to put me in an exam room. Well, time passed by, and eventually someone came in and asked if I was Lisa. They had apparently misplaced me. There were no apologies or any signs of empathy.
I chalked that experience up to maybe they were still getting used to their new office.
Well...a few months went by, and I came down with a horrible persistent cough which caused me to be unable to work. I asked that they fill out paperwork so I can get short term disability. The disability office faxed them the paperwork on Friday, and I received a call right before they closed saying they were charging me $25 to fill it out. I was supposed to be back at work on Monday. So I ran down and gave them a check. I called first thing Monday morning to give them the fax number to fax the paperwork in. I keep following up and have left 6 messages on their answering machine. It is now Tuesday afternoon, and they still haven't submitted my paperwork to release me back to work. I feel like I'm being held hostage.