Acacia Internal Medicine

pollisa 

on Citysearch

14 years ago

Cluster5#$@% of a staff – While my doctor, Dr Ostrum, is very nice and has a wonderful bedside manner, I will be looking for a new primary care physician. My first visit set the tone...I was placed in a room to answer some questions on a computer and was told to wait for the nurse to put me in an exam room. Well, time passed by, and eventually someone came in and asked if I was Lisa. They had apparently misplaced me. There were no apologies or any signs of empathy. I chalked that experience up to maybe they were still gettin... read more

richard kuykendall 

on Citysearch

15 years ago

Going to the doctor made easy – I had immediate intake at my appointment time. The doctor had a great bedside manner and communicated well. In addition, because I have to pay all of my own routine medical costs, the office's policy of a 50% discount on the office call for immediate cash payment was a big help. Thanks! 

clsayer 

on Citysearch

15 years ago

Inconsiderate – I take medications that I am not supposed to miss. When I have trouble getting my medications I need a response from my doctor. I don't need to see or talk to anyone else, they don't know me or my medical condition. I don't need a doctor that dosen't approve my refills and then takes four days off. 

jodi_gomez 

on Citysearch

15 years ago

Inconsiderate of people's time – Both my husband and I have gone here on multiple occasions and each time the wait time was absurd. Now I know doctor's offices are notorious for this however, I too am in the medical field and found this office to be particularly bad. I waited in the waiting room over 1 hr and then another 25 minutes out back, all the while with my 2 children. There was no apology for running late either. My husband then went the following week only to wait 50 minutes in the waiting room then told them he was... read more