AC Service Plus

Ryan P. 

on Birdeye

2 weeks ago

Very disappointing experience with Acclimate Heat & Air/AC Service + I paid $2,987.50 for ductwork repairs, fogging, and a $1,300 dedicated duct run to my bedroom. Weeks later, I discovered the dedicated run was never installed. Instead, they connected my bedroom to existing ductwork, despite the dedicated run being explicitly listed on my invoice. I was not aware of or did not understand this change and would not have agreed to pay $1,300 for a different installation. I've requested a refund, but the company has stopped r... read more

Julia S. 

on Birdeye

3 months ago

Missed two calls from the service provider. Call them and they tell me a technician is supposed to come after 6 because I didn’t answer four of their calls. They claim they called me four times and in fact lied about the number of calls as there were two calls, and only for one did they leave a voicemail one hour prior to my callback. I call and tell them I’m available but they gave me too wide a time frame forcing customers to be home when people have jobs and lives so they should find a better system because that’s inconsi... read more