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5208 Airport Fwy Suite #210-11, Fort Worth, TX, 76117, United States
Get directionsMark and Tyler were both Professional and upfront to what needs to be done and possible issues that might arise. Considered my family when dealing with work time frame to minimize interruption. Highly recommend.
Leo H. was my hero this week! My AC went out and he came to the rescue. I was blown away by his professionalism, expertise, and the care he put into getting everything back up and running. He explained the problem clearly, worked efficiently, and made sure everything was working perfectly before leaving. If you get the chance to have Leo help you, you’re in great hands!
The service tech, Tyler, was fine. My issue was with the dispatch rep, Jennifer. She wasn't cordial, and was not very informative. I was told a credit card on file was needed, not that I would be billed before anyone arrived. In any event, my experience with her was unpleasant and influenced my decision not to move forward with this company.
I had a fantastic experience with Mike, the service technician. When my AC stopped blowing cold air, he came to the rescue and had it fixed and running perfectly in under 24 hours. Mike was wonderful—he explained everything in a way I could understand, from what caused the issue to how he'd fix it and how I could prevent it in the future. His excellent service was the reason I decided to sign up for their service plan.
Daniel Andrade was professional and courteous. He explained everything thoroughly. Completed the work that was needed in a timely manner. I would definitely recommend for any future work.
AC Genius air conditioning repair & installation has a 4.9 star rating with 556 reviews.
AC Genius air conditioning repair & installation is open now. It is open 24/7.
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