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AC by J
- Heating & Air Conditioning/HVAC
- Scottsdale, AZ
About this business
Location details
7595 E Gray Rd #1, Ste 1, Scottsdale, AZ, 85260, United States
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Everything was going great with normal maintenance but when my AC went out in the middle of summer they couldn't get me in for days. I pay for the VIP package to ensure preferred service. I cancelled the plan and found a new company to do business with.
Jeff was Efficient, informative, friendly. A good company to work with. A customer for many years.
I am a subscriber. For two properties. Called tonight for a hot water heater leak. I was greeted by an AI operator who said it would be marked "urgent." 2+ hours now and no call back. Not the same company after the merger. Don't rely on this company if it's an emergency.
I purchased a new ac unit. I am extremely disappointed and dissatisfied with the technician support and continue to have unresolved problems with the unit.
Was happy with AC by J but now after the merger the service is awful. They will not honor warranty work. There is no live person to speak with only a machine. This is what happens when a company makes a bad business decision and doesn’t consider the downside of their decision . I will need to find a new company for AC and plumbing needs. Too bad we were good customers.
Frequently asked questions about AC by J
How is AC by J rated?
AC by J has a 4 star rating with 2 reviews.
When is AC by J open?
AC by J is open now. It is open 24/7.
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