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Above Roofing
- Roofing
- Georgetown Twp, MI
About this business
Specialties: Specializing in: - Roofing Contractors - Building Contractors - Roof & Floor Structures Established in 1996. We are a family owned and operated business. Since we began our business in 1996, we have served thousands of residential and commercial clients and our business has been blessed. We are big enough to be experts and small enough to care.
Location details
1731 Dewent Drive Suite A, Suite A, Georgetown Twp, MI, 49428, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Above Roofing found my roof leak and fixed my water problem. The team that worked on the roof explained what they were doing and they were very patient and friendly.
Everyone I had contact with were friendly, polite and very helpful. Work crew were very polite and answered any questions we had. They kept the mess to a minimal while working and did a fantastic clean up job when finished. Would highly recommend this company to others in need of roof work.
Great job by the salesman, the office staff and the installers and the clean up effort. I was very impressed with the professionalism throughout the process.
Above Roofing was very responsive to my needs to fix our roof which had over a dozen shingles blow off. The front office was kind and friendly and their quick work prevented any leaking. I really appreciated the professionalism and the personal attention.
Above Roofing is a highly professional and ethical business who holds high standards for quality of work and materials as well as a team culture that demonstrates respect and excellent communications with their customers. I highly recommend Above Roofing.
Business response:
****, thank you for taking the time to leave a 5-star BBB review! Thank you for placing your trust in us and allowing us the opportunity to serve you and your home.
Very personable people, who I feel went above and beyond expectations. Great communication.
Business response:
Thank you for your review, *****! We have embarked on a journey of being "A Different Breed of Roofer" in the marketplace. We accomplish this by going above and beyond in our work through integrity, communication, and expertise--all of which you have summarized in your review. I appreciate the trust you placed in us to be your roofing contractor of choice!
They did a great job on our roof and the office staff are friendly and very helpful!
Business response:
*****, thank you for your review! Our staff is committed to providing excellent customer service and ensuring our customers are satisfied throughout our Hassle-Free process. Thank you for choosing Above Roofing as your trusted roofing contractor. Enjoy the new roof!
I am disappointed with the leak we experienced at our wood stove chimney. When I called to let them know about the problem I was told no one is available to do any repairs until Thursday.- This is three days later. Rain was predicted between that time. What would you think ? I was not until I called a second time to get a better reason and that I would fix it myself if you can't. Then we got a an answer and it was calked. Some other work to be done was not completed. Not recommending. Zero stars if I could.
Business response:
John, We sure wish we could get out to help all of our clients immediately. Although the person we initially were going to send out was booked for three days out, I'm a little confused by your review as our office staff contacted you back after your initial call as they were able to rearrange our project supervisor's schedule to fit you in the same day you called. He came out that day and sealed your wood stove chimney which fixed the leak. We are not aware of any work that was not completed, but feel free to contact our ... read more
The workers were timely and worked diligently, however I found their decision to complete my roof during rain and their cavalier attitude toward moisture control highly disappointing. It was not the workers' fault, the job should have never started in the first place. Trying to discuss the situation during installation I was not called back from anyone at the company for several hours. During the rain event, the exposed wood decking was haphazardly cover by tarps w/ multiple tears and a strip on the end of my roof was left c... read more
Business response:
******, Thank you for recognizing the hard-working crew - roofing is a tough job, and they deserve many accolades for the great job they do! I apologize for the phone call not being returned in a timely manner. That is not our norm. In regard to starting the job, there was a 15-20% chance of rain in the forecast and no rain showing on the doppler radar. Ideally, we would like to see a zero percent chance, but it is standard in our industry to work with a low percent chance of rain. Unfortunately, a pop-up shower did occu... read more
Frequently asked questions about Above Roofing
How is Above Roofing rated?
Above Roofing has a 4.7 star rating with 549 reviews.
When is Above Roofing open?
Above Roofing is closed now. It will open at 8:00 a.m.
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