ABM Property Management Inc

Bec A 

on BBB

a year ago

The lack of professionalism is disgraceful. If I handled business in the same manner as ABM I would be fired. For over 2 weeks I have been trying to get a response from the property management agency regarding a charge on my February statement. They said I owed a "prior balance" but will not respond to my 7 emails asking what that "prior balance" is. I have paid every statement in full. The last time I called the office for a different matter, the employee I spoke to was so demeaning and rude that I vowed to have everything ... read more

LORIE R 

on BBB

a year ago

Sent an electronic payment of $265 three months ago through Chase Bank and they will not acknowledge receiving the payment. They did credit my account for two other electronic payments. Had Chase run an investigation of the missing payment and Chase came back and said that all payments were received by their bank. All three payment were sent to the same Payee, Payee Address with my personal information to be credited to. Provided proof of payment from Chase and they will not accept this proof, they want a cancelled check. El... read more

Vicky C. 

on Birdeye

3 years ago

These people are completely unresponsive. I have a water leak in my garage caused by a problem with the unit above me. 2 weeks in and not repaired. On Friday they said we approved, now it's up to the contractor when they will come. WRONG!! I'm the customer and they need to take responsibility for driving the people they select to do repairs 

Adam K. 

on Yellow Pages

10 years ago

I am a home owner in a community that is managed by ABM and have been completely frustrated in dealing with this company. I have owned the property for over 11 years and I rarely need to contact management for anything. However, anytime I have needed their service, ABM has been completely unresponsive. Phone calls are never answered, voicemails are never returned, and emails are ignored. This has been my experience on every single communication. I would not recommend any community to use ABM. 

gakers 

on Yellow Pages

11 years ago

These negative reviews are very accurate. It is my opinion, and that of most people that have to do business with this company....they are unprofessional, inept and incompetent. If you go to an HOA meeting and have an issue, Alba will yell over you so it is futile to try and resolve things. The Board has a fiduciary duty to uphold the CC&R's and rules and regs and ABM's job is to see that is done. NOT!!!!! ABM has been our property mngment co. for almost 2 years. Many violations have been reported to them and there is absolu... read more

harding1962 

on Yellow Pages

13 years ago

We were so excited to finally get started with a new management company, especially after dealing with the management company we were with at the time. ABM owner, Alba Monroy attended our monthly HOA meeting and put on a good show promoting her management company service to our board of directors. I must admit, I was pretty impressed at the time. Unfortunately, after ABM took over the management service for our community, it was only a couple short months before the honeymoon with ABM was over and the service quickly faded a... read more