Abercrombie & Fitch

TB D 

on Google

a week ago

The store is clean, I guess. Dust bunnies on the floor like underneath encaps and racks aren't being swept very well/often. Organized in most areas. The real issue and impact to the store here is the associates that are employed. Biggest concern is the lack of knowledge on current promotions. I worked retail in high school and college so I know what ruins a business and not knowing what is going on in your store is just lazy. I asked if something was included in the promotion because the signage was misleading and was told "... read more

leena shala 

on Google

2 months ago

I have never heard somebody speak so horribly about their coworkers and customers, and come to find out she’s a manager! She has blatantly lied about return policies and tried to tell me she couldn’t do my return without a physical receipt even though I had it under my account and it was within the policy. So I went to Somerset and did it with no problem. seems to pick and choose which rules she wants to follow. She was talking beyond poorly about her other managers and workers. She was degrading, condescending, and belittli... read more

Norm Basil 

on Google

2 months ago

This place absolutely sucks with customer service. I won't chop here anymore. Trying to return something is absolutely ridiculous. You lost a customer