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ABC ROOFING INC

2.3

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Location details

SHAKER TOWNE CENTER, 16781 Chagrin Blvd, Cleveland, OH, 44120, United States

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2.36 reviews
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Toni Tritto's profile image
Toni Tritto 
on Google
8 months ago

Awful customer service and communication. After my initial call to get an estimate the company came out next day which was great. However there was very poor communication about when they were coming to do the job. They would schedule then cancel, not show up the days they were supposed to come and often left us feeling like they weren’t ever coming to do the work. After calls and threatening to report them, they came and did the job. However they did NOT provide us with pictures of the work that they promised - so we could ... read more

Susan Williams's profile image
Susan Williams 
on Google
10 months ago

They came out right away. We gave 50% down as they asked and they told us 1 week to do a roof, it has been 10 weeks now, stopped answering calls, they sub out all their work so it's not actually them doing it. They then fight with the subs when it comes time for them to order materials to do it. You can't call the company direct because they have so many jobs like this, it's a service that emails someone. Finally got to Brian, who won't respond or allow materials to be purchased. Have sent me to 4 different people to re show... read more

Nick Began's profile image
Nick Began 
on Google
a year ago

Be careful of this company. They did a great job of taking my money, but when it came to doing repairs they don't get back to you. Now called 3x 

Malinda Rivers's profile image
Malinda Rivers 
on Google
a year ago

I call for inspection, they came and left. I call for the report it been over a month no response 

V RS's profile image
V RS 
on Google
a year ago

Communication from my initial contact through end of service was excellent. A few weeks after they had finished our roof I noticed a loose shingle. They had someone out within 24 hours to remedy it. I am very pleased with the work, communication, and customer service ABC Roofing has given us. 

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Frequently asked questions about ABC ROOFING INC

How is ABC ROOFING INC rated?

ABC ROOFING INC has a 2.3 star rating with 6 reviews. 

When is ABC ROOFING INC open?

ABC ROOFING INC is open now. It is open 24/7. 

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