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AAA Utica
- Insurance
- Utica, NY
About this business
Location details
409 Court St, Utica, NY, 13502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brought my vehicle in for repair. Service was good until I noticed that they made my drivers side carpet floor mat dirtier than when I had brought my vehicle in for repair! So upset. This is completely unacceptable. The dirty shoe marks left behind on my floor mat look like they had mud on their shoes. Clearly they didn't put down a disposable paper floor mat to protect my carpet floor mat like they are soppose too. No auto repair shop has never done this before.
After several years as a member (28 years) of AAA roadside assistance and emergencies, I was astounded to uncover the pervasive corruption and avarice among your vendors. One would reasonably expect a company affiliated with your organization to adhere to standards that may not be in place for treating your members. Your dispatched vendor (Wind N Sea Towing) attempted to charge $350 for towing my car out of the sand, which is situated only 10 feet away from the concert ground and not covered by AAA which was news to me. I ha... read more
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Jeff, Angel and Fritz do exceptional work. They keep all of our vehicles on the road. We have gotten batteries, brakes, trans flushes and other general maintenance. We will only bring our cars to AAA.
I just picked up my 2010 Nissan Murano from AAA in Vernon Hills, I highly recommend this business. FRITZ the service writer, was very knowledgeable, efficient, and personable. He went the extra mile to make sure I was satisfied with all matters concerning my vehicle. MIKE worked on my SUV this time, and JEFFREY is also a terrific mechanic. I have been taking my SUV there for maintenance and repairs since 2017 and I will continue to do so. Anne
Philip Sciacqua is now my auto insurance agent in Naples Fl. He put together a package that saved me money. As a former CFO there is no better coverage than what AAA offers after reviewing the information AND competitive quotes. AAA has a reputable history of paying claims, a no-nonsense agreement and AAA has the highest AM BEST investor rating. For sound advice and insurance coverage, you may reach Philip A. Sciacqua at 239-451-3613 or on his personal cell phone at 941-234-4784.
Went in several times to get a handicap placard and every time could not be helped. Staff was young and stupid. Girl had childess kitten crap all over her desk and didnt know anything. Manager came out and could not help. This used to be a good office, but now is more like pre school. Go somewhere else or take a happy meal and toys in order to get help.
AAA Utica has terrible customer service! I scheduled an appointment today with a representative to plan an important trip. When I arrived to the appointment I was informed that the person with whom I made the appointment had called in sick. I informed the supervisor that it would have been common sense for someone to contact me prior to traveling to the appointment to let me know that it was canceled. The supervisor said that I didn’t have to “insult” her. No effort was made to reschedule my appointment or apology was offere... read more
AAA Utica has terrible customer service! I scheduled an appointment today with a representative to plan an important trip. When I arrived at the appointment I was informed that the person with whom I made the appointment had called in sick. I informed the supervisor that it would have been common sense for someone to contact me prior to traveling to the appointment to let me know that it was canceled. The supervisor said that I didn’t have to “insult” her. No effort was made to reschedule my appointment or no apology was off... read more
Frequently asked questions about AAA Utica
How is AAA Utica rated?
AAA Utica has a 3.9 star rating with 107 reviews.
When is AAA Utica open?
AAA Utica is closed now. It will open tomorrow at 9:00 a.m.
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