AAA Storage, LOW Prices, SECURE & FRIENDLY

Phillip Poarch 

on Google

3 weeks ago

I was locked inside the facility this morning. One code worked to get in but not to get out. Only one working exit keypad. The emergency number when dialed says the number is no longer in service then you receive a text from it. The owner responds refuses to call me. I had to set a PIN code, which was unclear in the exchange. The maintenance has decreased and I believe someone is living inside one of the units. Don’t let the lower price sway you, do not use this facility. If I treated my customers this way, I would have no b... read more

thomas hall 

on Google

7 months ago

A nightmare. Lock out when paid. Totally no upkeep. Raise rates with no notification. Won't answer questions. An owner,apparently out of Lubbock, with an attitude. Receipts that make no sense. Good luck catching someone in the office. Gives keys out to people not on the contract without permission. Likely why things are missing. Had stuff stored there for eight years, can't even get the time of day or answers. Why do we get a receipt via email saying paid through 10/31/24 , then emails saying we owe $3.00, last month. July s... read more

Jacob Bird 

on Google

a year ago

I've been very impressed as a customer over a couple of years. Recently had an issue at the gate and it was taken care of over the phone in less than 5 minutes. I WAS warned about possible flooding and it only happens when it rains a LOT. My unit only gets a little run off I think, but I made sure there's nothing valuable on the ground AND made sure my renters insurance covered it as a back up. I'm sure they have units that never flood 

Anonymous 

on Google

a year ago

I've been very impressed as a customer over a couple of years. Recently had an issue at the gate and it was taken care of over the phone in less than 5 minutes. I WAS warned about possible flooding and it only happens when it rains a LOT. My unit only gets a little run off I think, but I made sure there's nothing valuable on the ground AND made sure my renters insurance covered it as a back up. I'm sure they have units that never flood