AAA Safety Storage

Amy L. 

on Yellow Pages

8 years ago

At first they were very polite. I believe it is a husband and wife team. I called them one time to ask what the late fee is. I knew I was late, I wanted to send the correct payment. The man was so rude and short with me. He got upset and said it is on the papers you signed. Well. I have this storage space because I am homeless. I am not sure what I did with the papers after sleeping in my car and other places. My car is stuffed with belongings. I was doing the right thing and I was treated like crap. WRAP EVERYTHING UP that ... read more

Monique N. 

on Yellow Pages

10 years ago

Too bad the customer below had a bad experience with AAA Safety Storage because my experience is exactly the opposite. I have to say the staff are very friendly, courteous, and attentive. I have been a customer for more than 4 years. I just had to leave because I purchased a new home with more space. If you are looking for a secure storage facility with the lowest price and top-notch customer service, look no further than AAA Safety Storage. 

nicolegoins 

on Yellow Pages

12 years ago

Let me start by saying that I was understanding of the policy that I would not be able to speak about the account on behalf of my sister. BUT the gentleman on the phone was absolutely rude! And when I asked what I did to cause him to have such a negative tone his response was " blame it on my mother, she made me this way". Being in customer service myself this is highly unacceptable, owner or not. The gentleman on the phone never apologized for his rudeness and actually hung up on me! I do not recommend this place to anyone!... read more