A Step Above Carpet Cleaners

clifford perry 

on Google

3 weeks ago

I recently used a carpet cleaning service and had a great experience with Jude. He was honest, detailed, and took the time to explain the cleaning process in simple terms. What really stood out was the use of a black light to spot hidden dirt, stains, and problem areas in the carpet, which helped make the deep cleaning much more thorough than a standard surface clean. Our carpets look brighter, feel fresher, and the whole house seems cleaner after the service. Jude was professional, careful, and focused on getting the best r... read more

M Avery 

on Google

a month ago

Exceptional customer care and excellent carpet cleaning work. Earlier in the day, my wife's nail polish case came apart and several bottles dropped onto the floor, with a couple breaking and spilling black polish all over the carpet fibers. I honestly thought the stain was too deep and there was no way it would come out. We called for carpet cleaning help, and they fit us into their busy schedule after their other appointments. Hunter arrived quickly, treated the carpet with care, and completely removed the nail polish stain... read more

Meredith Kramer 

on Google

a month ago

Hunter, i believe was the gentleman’s name, was outstanding. When i called A Step Above Carpet Cleaners for a quote on carpet and upholstery cleaning, he asked all the right questions and gave me a great price after i checked with a few other places. He was able to come the next day, which made the whole process very easy. He was very clear about the cleaning process, explained what he was doing, and made me feel comfortable from start to finish. He removed the strong odor and tough stains from our couch and hallway runner, ... read more

Diana Weber 

on Google

a month ago

Over Memorial Day weekend, we came home to an overflowing toilet near our family room, and the hardwood floors, area rugs, and part of the walls had water damage. A Step Above Carpet Cleaners responded in less than 2 hours, which was a huge relief. trenton and jude arrived that night with fans and a dehumidifier, checked the affected carpeted areas and rugs, and quickly loaded up the area rugs for proper cleaning and drying. Before calling, i had reached out to two other companies and was told they could not come until much ... read more

Adrian Hebert 

on Google

a month ago

I run a property services business, and I highly recommend this company for any carpet cleaning and carpet care needs. From the first email and phone call to the final walkthrough, Jude was professional, helpful, and easy to work with. The pricing was fair, and he went above and beyond to help with a difficult carpet situation that could have affected the whole job and customer satisfaction. He handled the carpet service with care, strong attention to detail, and great results. I am very grateful for the help and will absolu... read more