A Step Above Carpet Cleaners

Yolanda Merritt 

on Google

4 weeks ago

I’ve been using this carpet cleaning service for years, going back to my first home, and I realized I never left a proper review. So here it is. Customer service has always been very solid. Trenton is usually the main person I work with, and he keeps a well-organized schedule. He is respectful of everyone’s appointment time, which I actually appreciate because it shows he runs the carpet cleaning jobs professionally. He also gives a call before arriving as a reminder and to confirm everything, which makes scheduling easy if ... read more

Hunter H 

on Google

a month ago

Trenton and Jude professionally steam cleaned the carpets in my home and did an excellent job. They were friendly, helpful, efficient, and really knew a lot about carpet cleaning, stain treatment, and bringing older carpet fibers back to life. My carpets looked fresh, bright, and almost brand new when they finished. I was very impressed with the quality of the work and the care they took throughout the service. I also appreciated the owner from A Step Above Carpet Cleaners stopping by to introduce the team and make sure ever... read more

Annie Foster 

on Google

a month ago

I recently had a water heater leak that soaked the carpet in my bathroom and dressing area. I called for carpet cleaning and water damage service, and Trenton came out right away to handle the problem. After everything was fully dried, he returned to reinstall the carpet and pad, and the whole process was smooth and professional. I have known Trenton for many years and have always trusted his carpet cleaning and restoration work. In my years working in property management, I regularly used this service for carpet cleaning, d... read more

Giovanni Oconnell 

on Google

a month ago

Awesome work! Trenton arrived right on time and was very polite and respectful. We had a heavily stained carpet that we could not get clean by ourselves, even after trying several times. After dealing with a lot of confusing online scheduling services and getting nowhere, we finally found a local carpet cleaning service that answered the phone directly and clearly explained the cleaning process. They said the carpet would come out clean, fresh, and deodorized, and they were able to fit us in the same week. We called early in... read more

Bryson G 

on Google

a month ago

A Step Above Carpet Cleaners was very professional from the first call to the end of the carpet and vent cleaning service. Right away, i was told i would get a callback to go over the job, and that follow-up actually happened, which really stood out. I also got text reminders about the appointment and arrival window, which made everything easy to plan. On the day of service, they showed up on time and even called to ask if they could arrive a little earlier. hunter was friendly, professional, and took time to answer all my q... read more