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A & R Appliance Repair Inc.

1.4

About this business

Location details

1817 N Helm Ave #103, Fresno, CA, 93727, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.4200 reviews
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Yelena's profile image
Yelena 
a month ago

I was very disappointed with the service I received. The technician who came to look at my washing machine was unprofessional from the start. He immediately expressed frustration that the machine had been moved to the garage, even though I had been waiting nearly two months for a repair appointment through Sears before A&R was assigned for repair. He also complained that the washer wasn’t placed directly against a wall, and then he asked if I cleaned the filter. When I explained that I had already cleaned the filter per the ... read more

Betty B's profile image
Betty B 
4 months ago

Awful customer service from the receptionist that makes your appointment all the way to the unprofessional unknowledgeable service man that they send. They looked at our dishwasher about 7 times and kept getting the wrong parts or fixing items that did not fix the actually problem. After many attempts they were never able to fix our dishwasher and refunded not a penny of our money. They also keep the $85 they charge to come out to give you an estimate. Most other repair services put that money towards the cost of the repair. 

S Lu's profile image
S Lu 
8 months ago

I had a good experience with A&R. The operator lady was super nice and up-to-date on my appointments. She reached out to schedule an appointment within 1 business day of me submitting the Lowe's warranty claim. Super easy to schedule a day that fit both our schedules for a tech to come out. The tech called me 10 minutes before arrival to let me know he was on the way. The process to get my appliance repaired did take a while as they had to order the part. In the end, it took 2 months to get me back up and running 100% but it... read more

Randall Jeffries's profile image
Randall Jeffries 
9 months ago

They were contracted to repair our dryer that was still on worrinty in early January and have not contacted me to tell me what is happening on the repair, and when I call them they are rude and totally have an attitude that they just don't care 

Dee Dee Argo's profile image
Dee Dee Argo 
9 months ago

If I could post a negative star this company would absolutely be the one!! Office finally contacted me on Friday after my HomeWarranty sent the work order in on a Tuesday. I had also letter messages on their voicemail twice. Tried to set an appointment for the following Wednesday, I asked if they had anything sooner as they were notified on Tuesday by HomeWarranty. This lady (not a customer service bone in her body) quickly said no and lied about when A&R notified them. Then I asked how about your voicemail, do you not respo... read more

Frequently asked questions about A & R Appliance Repair Inc.

How is A & R Appliance Repair Inc. rated?

A & R Appliance Repair Inc. has a 1.4 star rating with 200 reviews. 

When is A & R Appliance Repair Inc. open?

A & R Appliance Repair Inc. is open now. It will close at 5:00 p.m.  

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