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A Plus Temperature Solutions

3.8

About this business

Location details

5597 NY-233, Rome, NY, 13440, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
Sun8:00 a.m. to 2:00 p.m.
3.858 reviews
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Maryanne Bach's profile image
Maryanne Bach 
a month ago

The absolute worst experience ever. After eight days, three visits and $400 I had to buy a new washing machine. I was told how he's been doing this 42yrs and saved my washer. Not even close. First trip was a one minute look and wrong assessment. Was told I should wash my clothes in a tub first. Had to hurry each time to get home. Never even offered to reimburse for anything. Wants money up front. $120 service call fee. Buy new or look somewhere else. Forced to put one star or wouldn't post. 

islam hassan's profile image
islam hassan 
a month ago

Rip off Came and changed unnecessary part for $500 Then left and couldn’t be contacted and didn’t return calls This is edit after Todd’s beautiful response !! I am really so happy with ur (PARTIALLY TRUE) response and I DONT HAVE ANY ISSUE TO EXPOSE FACTS ONLINE TO PROVE MY POIINT(u consider that argumentative) 1- in ur initial (3 min visit), u came in and stated the valve is faulty . Were the lines frozen back then ??or they froze in the 2wk interval to next visit ?? U don’t know cos u DIDNT LOOK AT ALL at the back this mig... read more

signme1959's profile image
signme1959 
3 months ago

I prayed for help and found A Plus Services. They were the only one available to come out. I had been without a refrigerator for two days.The others provided through the warranty could not get to me until after Thanksgiving or one said December. Ugh. But Todd did come out with his young apprentice. My appliance was not all about the "mother board and wiring" thus the fix was do-able. When I described what I could hear, everything he shared with me was exactly what my google searches brought up. It took another 2 days to get ... read more

R. L. Pushlar's profile image
R. L. Pushlar 
5 months ago

Todd was very kind and helpful with identifying the issue with our front load washer. As someone myself who doesn’t fix appliances, it can be rather frustrating not knowing what’s going on, or if it can be fixed. He was very thorough and explained everything to my mom. She gives APlus Services an “A++++”. She couldn’t say enough good things.From start to finish, this company was very helpful and kind. We definitely recommend! 

James Armstrong's profile image
James Armstrong 
6 months ago

I called Mary Joe in a rush last Friday because my refrigerator stopped cooling in both the fridge and freezer sections. It also stopped dispensing water and making ice. She was helpful and understood the urgency—especially since I had $400 worth of food inside and my mother, who is undergoing chemotherapy, needs certain items kept cold. She scheduled Todd, the service tech, to come out the next morning. He replaced a part, costing over $400, and said he hoped it would fix the issue but couldn’t guarantee it. A day later, th... read more

Frequently asked questions about A Plus Temperature Solutions

How is A Plus Temperature Solutions rated?

A Plus Temperature Solutions has a 3.8 star rating with 58 reviews. 

When is A Plus Temperature Solutions open?

A Plus Temperature Solutions is closed now. It will open at 8:00 a.m. 

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