skinner6482 on Yellow Pages 15 years ago
06/30/2008, 13:32 PM
Contacted AJ Deluca Contractors on June 16, 2008 needing an estimate for some concrete work and to have an exterior door installed. Due to time constraints I needed one asap. To my surprise, Tony came out around 10am that same morning. He seemed very sincere and committed to getting me a proposal via email by the end of the week.
Friday came and went without any word from Tony. On Monday, June 23, I sent an email asking about the proposal, this is his response, "We are sorry that we have not been able to get your proposal out to you. We have been exceedingly busy and did not want to put future business ahead of the jobs on which we were presently working. We have intended to get to your proposal this week. However, if you are no longer interested in having us estimate your work, please let us know. We would hate to sacrifice the time if you are not interested. Please let us know.
Thank you,
Tony DeLuca
So I responded with the following, " Tony,
I understand that your company is doing a lot of business, and would not expect you to drop current projects to start another one, that only makes good business sense. On the other hand not communicating to potential customers that due to your current busy schedule you will be delayed in getting an estimate together does not make good business sense.
If you can commit to me to get a proposal to me before the end of the week, I will still consider, and compare your estimate with the other ones.
I will await your timely response
As of today, June 30, 2008 I have not heard from Tony or anyone else at AJ Deluca. DON'T WASTE YOUR TIME
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