A-1 Self Storage

Stephen Manross 

on Google

a month ago

I would rate it lower if I could. I had my locker broken into and she wouldn’t even come to look at it. I had to put a new hasp on it myself. I left there 23 months ago. Cleaned out my unit. Let them know I was leaving in advance and still get a bill. They can’t even handle their paperwork. According to this bill I owe $1688.00. What a joke. I have been gone from the Iowa area for over 3 years and still get a bill every month. It’s over &2600.00 now. I called to get it taken out of thier computer and it’s still there. I woul... read more

Jason Steward 

on Google

6 months ago

If I could leave ZERO stars, I would. I rented a unit on 5/5/2025. Completed the application online. They charged my credit card immediately. I NEVER RECEIVED the gate access code. I called the phone number and left voicemails 7 times...never heard back. I submitted the "Contact Us" form on their website...never heard back. I mailed them a letter...never heard back. I found the owners names, found one of them on Facebook and sent a Facebook message...did not get a reply. You can sign up for a unit on the website, but you can... read more

Teresa Defrane 

on Google

6 months ago

If I could give a zero star rating, I would. It was an ok place when we started to rent it. It turned into a dump. Moved out 6 months ago and cannot get them to stop trying to take money from my bank account. Had to pay to get a stop payment put on. They owe me for my deposit plus two months rent and the stop pay. No response to calls, emails or a certified letter.Terrible place. 

D Johnson 

on Google

10 months ago

FIRST of all, I reported ALL 5-star reviews to Google as misleading and/or spam, as these are CLEARLY the owner(s) trying to increase their rating... Rented a unit online. The only door there (a small hinged entry door) had 2 locks on it (but they did no good with the broken latch) I have video evidence of this. as the video was rolling and I opened the door, the unit was full of someone's furniture. I immediately called the number listed on the gate (with the non-operational keypad), and reported this. She said "I will have... read more