Birdeye Logo White 2020
Watch Demo


Own this business?

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
37 reviews
|Other|New York, NY 10012

632 Broadway Fl 7, New York, NY 10012

(212) 228-9300

Closed now
Suggest edits
Top Other in your area
(1) · Other

51 Kent Rd

(732) 367-8044
(2) · Other

994 W Side Ave

(201) 333-5650
(2) · Other

445 Merrick Rd

(516) 678-4980

1 person is looking at this business

(1) · Other

12 Wright Way

(201) 891-4115
(2) · Other

1304 8th Ave

(718) 832-3464
(15) · Other

104 E 40th St

(212) 685-3640
Birdeye For Business

This profile is powered by Birdeye. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

Birdeye Score

The Birdeye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors.

Learn how the Birdeye Score® is calculated
37 reviews
34 reviews have no rating
  • 1 Review1.0BirdEye
  • 1 Review4.0Insider Pages
  • 1 Review1.0YellowBot
Sort By:
5 results available.
shopny on Citysearch

13 years ago

11/13/2007, 04:59 AM
They will try to hold your rent deposit and won't pay out interest on it unless you complain and complain. – We rented for 2 years from Croman, a 2BR in Gramercy, E18th St. Nice apartment, completely renovated, nice appliances. A bit overpriced for the market, but we were new to NY so we didn't realise this until we had already signed a contract. Though they say they are no-fee apartments, they do work with brokers but instead of paying the broker, you end up paying higher rent and I suppose the brokers get a % from that from Croman directly. Especially watch out for a broker called Billy, he asks way higher rental prices then you should pay, so negotiate him down. We didn't really have trouble with Croman during our rental period, we had to call a few times when repairs needed to be done and we ended up just putting all communications in writing, sent registered mail to avoid conflict later on. We did have trouble with their accounting department which managed to loose one of our checks and we had to threaten with our lawyer before they sorted it out. The real trouble, however, didn't occur until we wanted our rent deposit back. They never disputed we would get it back but somehow managed to postpone giving it to us for 6 weeks. We called them many times, filed a complaint with the Attorney General of NY State and the Better Bussiness Bureau and finally they gave us back our deposit. No reason given for the delay. Only after we went there in person did they give us the check and only after I remained in their office and made it clear that I knew my rights, did they also write out a check for the interest on the deposit which they legally have to pay out to their (ex)-renters. My advise: put everything in writing and send it registered mail. Know your rights and insist on them, threaten with a lawyer if all else fails and file a complaint with the Better Bussiness Bureau even if the matter gets resolved eventually. They will look into businesses who receive a number of complaints. After all, the rent deposit and its interest are yours, not Cromans.
Featured content
How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business
Introducing Birdeye Interactions

Introducing Birdeye Interactions

Introducing Birdeye Interactions
Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.