800 Carlyle

T R 

on Google

a month ago

Latifah is really good at giving a tour of the apartments. She was so enthusiastic and it rubbed on us! She gave us options and explained in detail all the questions we had and more. She represents the company really well. I noticed a few interactions of her with other renters yesterday and they were extremely positive and respectful. 

Meghan Castellano Shea 

on Google

a month ago

I lived here for about six months. Overall, the experience was decent for most of that time, but the move-out process has been incredibly frustrating due to the office's lack of responsiveness. We wanted to be proactive, so we called the office three times to schedule a move-out inspection. We were eventually told that only the maintenance supervisor could do it and were given only one day notice, which forced my husband to leave work early. When we followed up to get the inspection report, we were told they didn't have it, ... read more

Evan Hines 

on Google

5 months ago

This was a fantastic place to live pre 2022, the maintenance team is still great and responsive. There are alot of Airbnbs (minimum 7-15) units that are run as property management sanctioned Airbnbs (they will deny this you can see for yourself in the app). Airbnbs in the building are a serious safety risk to residents, crime including package theft is quite common. The trespass towing agreement Kettler has with A1 towing is also predatory and dangerous, they speed through the property at odd hours and tow anything they can.