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18825 Willamette Dr, West Linn, OR, 97068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Aaron came out to look at our heat pump, looked at the problem told me the options and since he was here also serviced our furnace. Was very nice and patient.
Heat pump died 4 years in; Warranty didn't apply; Zero flexibility. After successfully accomplishing a challenging installation, with a good bid and good communication, I was hopeful about this company. Unfortunately the unit died 4 years in. They offered me a very expensive repair (almost 5K) or a new unit for about 10K. I asked if they would do it at cost because they installed the defective unit, but the rep said there was "zero flexibility." I was disappointed that they did not stand behind their product.
Prompt, cool trucks, nice schedulers, great information about tech before they arrived with an identifying picture. So great communication. Unfortunately, contractor was just okay. Good information, but outlandish pricing and scant willingness/enthusiasm to take on more than maintenance and vaguely rude when asked to explain details of job. Not an overtly bad experience, but clearly not a good one either. Also, if you want to cross-check their parts pricing, call Vinje & Son here in Portland. The tech quoted their cost on a ... read more
Called on a Sunday afternoon during one of the hottest days of the summer, with no AC, and they had Craig out to my house within 20 minutes - incredible response time! Craig was professional, friendly, and diagnosed the problem quickly. Had everything working perfectly within 30 minutes of arrival. Left the work area spotless like he was never there. Exactly what you want in an emergency repair service. Highly recommend!
72 Degrees Heating and Air Conditioning has a 4.5 star rating with 55 reviews.
72 Degrees Heating and Air Conditioning is closed now. It will open at 8:00 a.m.
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