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625 Williamson Rd NE
- Building Supplies
- Roanoke, VA
About this business
Location details
625 Williamson Rd NE, Roanoke, VA, 24016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
20+ year member. Absolutely done with this bank. While I was out of the country, I had plenty of money in my account. Because of a hold that never even posted, Member One charged me 10 overdraft/court fees — $350 total. My account was never overdrawn. After “escalating,” they refunded only $175 and showed zero accountability or concern. I told them I’m moving four accounts — they didn’t care. This is not how you treat loyal members. Avoid.
I have my auto loan with Member One. I called to ask customer service to please set me up for some kind of payment reminder. Anything would be better than nothing. A text, email, statement in the mail-literally ANYTHING. They don't send paper statements, emails, texts, or anything at all. I know I have to pay this every month, but I have about a million bills every month, all with different due dates. I always try to pay my bills on time, but I have accidentally been late on this bill. I'm not late on any of my other bills. ... read more
I recently traded an auto that I had financed with Member One. I did not have a single issue for the entirety of the loan and actually enjoyed working with them. I received a letter in the mail a few weeks ago showing the account was closed and it also reflected on my credit report. Today, weeks after the loan was closed, the payment of $407 was taken out of my account. I called to speak with a representative and while I know it is not her fault personally, I have never been more aggravated. She stated the payment was not sh... read more
Called to review my line of credit, what a PLEASURE dealing with Amy!!!! Amazing customer service!!!
Frequently asked questions about 625 Williamson Rd NE
How is 625 Williamson Rd NE rated?
625 Williamson Rd NE has a 3.9 star rating with 156 reviews.
When is 625 Williamson Rd NE open?
625 Williamson Rd NE is open now. It will close at 6:00 p.m.
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