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54 Station Apartments
- Residential Leasing
- Durham, NC
About this business
Location details
E., 1415 NC-54, NC-54, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Don’t properly handle business I moved in the end of May. The application and move in process was rough and there was a lot of miscommunication on the offices behalf. Property is beautiful however they don’t handle business or honor their words. Rent at your own risk!
Business response:
We’re very sorry to hear your move-in experience did not meet your expectations. We value clear communication and appreciate you sharing your concerns. Please feel free to contact our office directly so we can discuss your experience further.
Bad Customer Service The lady at the front desk was not much help when we asked for information, she sent us to self tour an apartment and just wasted our time because they were locked, and when we tried calling her to open she wouldnt answer the phone.
Business response:
Hi, We're sorry to hear about your experience. We strive to provide excellent service and it seems we fell short during your visit. We encourage you to reach out to us so we can better assist you and address any concerns you may have. Sincerely, The 54 Station Management Team
New management Don’t move to this apartment complex. 54 Station Apartments used to be a nice place to live, but since the change of the administration in March 2022, it has been really bad. The office people never respond your emails, and if you go to there, they are not friendly and look at you as you are bothering then with your questions. They may be nice to new people when they come looking for a place to live but not to current tenants. Recently, they have partnered with a delivery service and are forcing us to pay $15/... read more
Business response:
We are very sorry to learn of your experience and ask that you please reach out to us at the office at your earliest convenience. It's our goal to provide an exceptional living experience for all our valued residents and we would like to learn more so that we can fulfill this goal with you, too. Please feel free to stop by the office any time. Thank you again and we hope to see you soon. Community Manager
Reasonable construction quality, poorly managed. These points are not in any particular order. Just as I think of them. - Units themselves are new and of decent quality. - A/C works well as did the washer + dryer. - Doors in the bathroom were either installed or laid out incorrectly as they could not open both at the same time without colliding, but if they had been mounted to the opposite side of the frame they would have had room. - Windows and weather sealing keep the unit well-insulated. - Kitchen sink clogged often, but... read more
Management Unresponsive I have lived at this property for six months. In that time, I have had the fire alarm system either go off, or sound off to alert of an error seven times. I alerted management of the faulty system each time, and was notified that someone would address the issue. However, when an actual alarm sounded, management provided no notification to the building of what caused the alarm, even after multiple follow-up emails requesting information about the incident. To my knowledge, the system is faulty, and may... read more
Car stolen, management won’t help or alert residents! My car was stolen from in front of my apartment building. I called the office at 54 Station the same morning (12/8/20) I noticed my car missing and let them know that I had filed a police report. I asked if they could please send out an email to residents to let them know to be careful and to see if anyone saw something and could provide helpful information. No email went out all day, so that same day (12/8/20) I went in personally to speak to someone at the office. They ... read more
The new property management ruined this place Any good reviews haven't dealt with the current management. I have lived here under 3 different property management companies - the first built this place, the second "flipped" it and made lots of improvements, and the latest is just using it as a cash cow. They brought a minimal maintenance crew, stopped answering phone calls from residents, and froze all of the improvements that the previous management started. The walls are extremely thin. Get used to hearing every sound your ... read more
Non Smoking Community, yet no signs are post Moved in 2019 under the impression this was a NON SMOKING Community. Seems this rule is not enforced. I have 2 children with Asthma and thought this would be the perfect place to live. I have noticed under new management, that the NO SMOKING ?? isn’t even on the website anymore. I’m told it’s still within the lease agreement. As of lately my breezeway reeks of cigarettes and marijuana smoke. Not to mention the breezeways are never cleaned anymore. This is very disturbing and will ... read more
Disappointing This is not what I signed up for, I moved in last year and loved my apartment and my community. But it’s gone so far down hill since the new management took over.
Frequently asked questions about 54 Station Apartments
How is 54 Station Apartments rated?
54 Station Apartments has a 3.9 star rating with 62 reviews.
When is 54 Station Apartments open?
54 Station Apartments is open now. It will close at 6:00 p.m.
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