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535 Plumbing LLC

4.9

About this business

535 Plumbing LLC is a plumbing contractor that offers water heater installations, leak detection, re-piping, drain clog or blockage removal, leak repair, and plumbing construction services.<br> 

Location details

1130 N Nimitz Hwy Suite B-180, Honolulu, HI, 96817, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
Sat8:00 a.m. to 4:30 p.m.
Sun8:00 a.m. to 4:30 p.m.
4.9428 reviews
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Frank V's profile image
Frank V 
3 years ago

I call 535 Plumbing to light up the pilot light go my gas water heater and they said they could do it for $200. The guy came out for 5 minutes but couldnt do the service because he said I needed to replace my heater for $1400. I didnt have the money so I said to leave it and then he wants to charge me $125. When I made the service call they didnt clarify that even if the didnt perform the service that I was still going to be charged $125, if I was told thoI wouldnt have them come out. Very misleading business practice and th... read more

Business response:

Hi *****. Thank you for taking the time to leave this review and for bringing this to our attention. We apologize for all the confusion. We are working on tightening our procedures so that all customers are better informed of the charges they should expect at the time of scheduling. We try our best to be very transparent with our pricing. Thank you again and Happy Holidays. 

Frank R's profile image
Frank R 
3 years ago

$1500 to install a water heater and then $125 more to pay a transfer fee to a store closer to them. Shame on this company. Drive and pick up the water heater. Drain the old tank, disconnect the old H C lines, disconnect the gas line,..........remove/replace water heater, new flex H C lines, attach gas line, fill with water and ignite the pilot. 3 hours max which comes to $500 a hour. Way over priced and no consideration for how an average person can afford their service 

Business response:

AlohaMr. *****, thank you for taking the time to write a review for us. Here at 535 Plumbing, we pride ourselves in great craftsmanshipand excellentcustomer service. We realize that it is a big investment to change out a water heater, and our prices do take into consideration the cost of the water heater, any additional parts, and labor that go into the job. In the future, we hope that we can show you firsthand our expertise and commitment to excellence. Please do not hesitate to call our office at (808) 300-0535, for any qu... read more

Frequently asked questions about 535 Plumbing LLC

How is 535 Plumbing LLC rated?

535 Plumbing LLC has a 4.9 star rating with 428 reviews. 

When is 535 Plumbing LLC open?

535 Plumbing LLC is closed now. It will open tomorrow at 8:00 a.m. 

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