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50 Floor

4.3

About this business

Location details

Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.3499 reviews
Select a rating
Michele T.'s profile image
Michele T. 
on Birdeye

3 months ago

I recently had the pleasure of working with 50 Floor for my carpet installation, and I must say, the experience exceeded my expectations. Our salesman, Doug, not only guided us through the process of selecting the perfect carpet for our home and pet needs but also took the time to go over our finance options, making the whole process seamless and stress-free. The crew was equally impressive, as they effortlessly moved our furniture and ensured everything was put back in place after the installation. Doug and the crew's profe... read more

whittney S.'s profile image
whittney S. 
on Birdeye

4 months ago

50 Floor finally came out to look at my floors after a year or so calling and finally hitting them in the heart with the negative reviews! This time they did an accurate moisture check, (they have never done a moisture check, EVER) meaning pulled up some of the flooring to check if I had moisture. Well, go figure I’m on a concrete slab (which they knew this from the beginning). There’s natural moisture on a concrete slab. So they took it back to their bigwigs/ executives to discuss and guess what, their verdict is still th... read more

Peggy D.'s profile image
Peggy D. 
on Birdeye

4 months ago

First of all don’t do it- they do not stand behind their product or their workmanship- it’s a joke. I have never dealt with a company so shady like this before. I would like to find other people that paid for overpriced flooring for no warranty. Please find me. I will be on every social media I can to prevent as many people as I can from buying from this company. If I could give a negative 10 I would. I 

whittney S.'s profile image
whittney S. 
on Birdeye

4 months ago

Awful!!!! Awful!!! Don’t use please!!! They have been the worst company I have ever felt with my floors are falling apart and it’s only been 3-4 years!!!  

whittney S.'s profile image
whittney S. 
on Birdeye

4 months ago

After only 3 years of their floors and they are coming apart and coming up!!! I have not used anything on them to clean them other than what they advised me I could use! I have reached out time and time again and they refuse to help or do anything! I am a single mom and used my hard earn money up front no financing only to now need floors again! I hate this place! There jobs and customer SUCK!! Everyone I know and I know too many people I tell them and show them the piss poor job this company did!  

Frequently asked questions about 50 Floor

How is 50 Floor rated?

50 Floor has a 4.3 star rating with 499 reviews. 

When is 50 Floor open?

50 Floor is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com