5 Star Automotive

Brad Blumenkemper 

on Google

6 years ago

If there was a 0 star option, I would. The saleswoman Laura told me they opened at 10am, knew I was coming at 10am, and sold the car to some people who were already sitting down. 30 minute drive to Festus for nothing. She could have told me someone else was buying it. Literally had $1,900 CASH in hand to seal the deal. From the looks of reviews and customer service, I should have known they ran a bad/non-trusty business. Now I feel sorry for the new owners of the van buying from them. Who knows what it will run like... if at... read more

Dee Henson 

on Google

7 years ago

BY FAR THE WORST CUSTOMER SERVICE I HAVE EVER SEEN & VERY DISHONEST SALES STAFF. I WAS TO MEET LAURA AND MIKE TO PURCHASE A FORD FOCUS AT 5 PM TODAY 7/28/17, SHE WAS WELL AWARE I WOULD BE THERE RIGHT AT 5 AS I HAD ALREADY PUT INSURANCE ON THIS VEHICLE AND HAD CASH IN HAND. NEVER WAS IT MENTIONED THAT SHE WOULD NEED A DEPOSIT TO HOLD THE VEHICLE FOR A FEW HOURS UNTIL I GOT OFF WORK. I SPOKE TO LAURA AT 12:45 PM TO GET THE VIN NUMBER FOR THE INSURANCE, AT 2:48 PM SHE SENDS ME A MESSAGE THAT THE CAR I WAS TO PICK UP AT 5 PM JUS... read more

Peter Fitz 

on Google

9 years ago

If I could give this company a NEGATIVE RATING I would. In Aug of 2015 I brought my car in to 5 Star Automotive on N. Truman Blvd in Crystal City Mo. 63019 The RIP OFF they tried to pull on me was complete BS. I brought my car in for a miss fire on cyl 2 and they told me that it needed a new head and head gasket at a cost of $1600.00. I did not think this was true and left puzzled not knowing what I should do, Should I buy another car? or have them fix mine? So I walked down the street to e Auto Solutions on N. Truman and to... read more

James Land 

on Google

9 years ago

STOPPED BY TO GET MY OIL CHANGED AND THE FELLA ( JOHN ) WAS VERY NICE AND HELPED ME STRAIGHT AWAY ,I COULDN'T BELIEVE HOW NICE THEY WHERE, THERE WAS A FEW MORE PROBLEMS WITH MY TRUCK THEN I KNEW ABOUT BUT THEY SHOWED THEM TO ME AND WE MADE A PLAN TO TAKE CARE OF THEM BASED ON IMPORTANCE, NO PRESSURE TO GET IT DONE, OR TRYING TO SELL ME A BUNCH OF STUFF MY TRUCK DIDN'T NEED, LIKE WHEN I GO TO THE DEALER THEY ALWAYS HAVE A BIG LIST OF THING I HAVE TO DO,... EVEN WHEN I JUST HAD IT DONE ON THE LAST TRIP IN..... I WOULD SUGGEST ... read more